Branch Operations Leader - Elevate Sales & Service

CoastHills; Atascadero (CA); On-site; USD 70,000 - 73,000; Full time

Job summary

CoastHills in Atascadero, CA, is seeking a Branch Supervisor to manage daily branch operations and direct staff under the Branch Manager. The role includes resolving complex member concerns, maintaining cash controls, and supporting sales goals within the Credit Union framework.

The position requires supervisory experience in a financial setting, a high school diploma or equivalent, and availability for evenings and weekends. Travel and training support are possible.

Qualifications

• High School diploma or an equivalent combination of education and experience.
• Two or more years of increasingly responsible branch operational experience in a supervisory role within a financial institution.
• Ability to work evenings and weekends.
• Travel for meetings and conferences as required.

Responsibilities

• Supervise daily operations of the branch and direct reports.
• Oversee and approve daily work of line staff.
• Resolve complex member issues and escalate as needed.
• Coach employees to achieve branch and Credit Union goals.
• Maintain branch cash controls and balance branch ledger accounts.

Skills

Supervisory experience

Team leadership

Customer service

Cash handling

Education

High School diploma

Job description

CoastHills in Atascadero, CA, is seeking a Branch Supervisor to manage daily branch operations and direct staff under the Branch Manager. The role includes resolving complex member concerns, maintaining cash controls, and supporting sales goals within the Credit Union framework.

The position requires supervisory experience in a financial setting, a high school diploma or equivalent, and availability for evenings and weekends. Travel and training support are possible.