Assistant Branch Manager

CUES TRAINING FACILITY; Plano (TX); On-site; USD 55,134 - 58,197; Full time

Job summary

InTouch Credit Union is seeking a results-driven Assistant Branch Manager in Plano, TX to lead Branch Operations and deliver exceptional member service. This full-time role requires a strong background in financial services, lending, and digital banking solutions.

Candidates should have at least five years of experience in financial services, with three or more years in leadership and coaching. A bachelor’s degree is preferred or equivalent professional experience.

Qualifications

• Bachelor’s degree preferred or commensurate professional experience.
• Five (5) or more years in financial services, banking, or member relationship management.
• Three (3) or more years of leadership experience with coaching and team development.
• Strong understanding of financial consultative services, lending, and digital banking solutions.

Skills

Leadership Experience

Coaching & Development

Customer Relationship Management

Digital Banking Knowledge

Team Management

Education

Bachelor’s degree in business, finance, or related field

Tools

CRM Systems

Core Banking Software

Financial Analysis Tools

Job description

Assistant Branch Manager – InTouch Credit Union

Location: 5224 W. Plano Parkway, Plano, TX 75093, USA

Position Overview

As a not-for-profit community institution, InTouch Credit Union operates branches across Texas, Nevada, and Michigan, proudly serving over 70,000 members in the United States and in more than 20 countries worldwide for over five decades. We are currently seeking a full-time Assistant Branch Manager to join our dynamic Branch Operations team.

Job Type

Full-time

Compensation & Incentives

Base Salary: $55,134.00 – $58,197.00 per year.

Eligible for the ITCU Exempt Employee Incentive Program, which can pay up to 11% of the annual salary, prorated based on the date of hire.

Education & Certification

• Bachelor’s degree in business, finance, or a related field preferred or commensurate professional experience.

Experience

• Five (5) plus years of hands‑on experience in financial services, banking, or member relationship management.
• Three (3) plus years of leadership experience with a strong focus on coaching and team development.
• Strong understanding of financial consultative services, lending, and digital banking solutions.

Application Requirements

All offers for employment with InTouch Credit Union are contingent upon the candidate completing a credit check, pre‑employment drug screen and the submission of fingerprints in accordance with state and federal law.