Branch Operations Leader

Rentokil North America; Columbus (OH); On-site; USD 57,000 - 92,000; Full time

Benefits offered by this job

Training & Licensure

Company vehicle

Health benefits

Career growth

Disability & Life Insurance

Paid time off

Disc. on Terminix brands

Job summary

Rentokil North America is seeking a Commercial Service Manager to lead our Pest Technician Teams at local Terminix branches. You will drive service delivery, schedule routes, ensure safety and regulatory compliance, and maintain high customer satisfaction.

This role requires you to motivate staff, inspect performance, manage inventory, and coordinate training while representing a trusted national brand committed to safety, growth, and excellence across the Columbus area.

Qualifications

• Associate's degree and a valid driver's license required; a four-year degree is highly desirable.
• 1–2 years of related experience is helpful but not required.
• Willingness to relocate is highly desirable.
• Ability to lead and motivate others with strong communication skills.
• Detail-oriented with an understanding of safety and basic math for sales/service calculations.

Responsibilities

• Monitor branch scheduling and ensure pest tech routes are completed.
• Ensure regulatory compliance and safety standards are met or exceeded.
• Respond to customer concerns and resolve cancellation requests.
• Inspect and evaluate Pest Technicians' performance.
• Monitor and maintain inventory levels of pest control products.
• Facilitate ongoing training of local sales and service teams.

Skills

Leadership

Communication

Problem solving

Safety consciousness

Detail oriented

Math aptitude

Driver's license

Education

Associate degree

Bachelor's degree desirable

Job description

Rentokil North America is seeking a Commercial Service Manager to lead our Pest Technician Teams at local Terminix branches. You will drive service delivery, schedule routes, ensure safety and regulatory compliance, and maintain high customer satisfaction.

This role requires you to motivate staff, inspect performance, manage inventory, and coordinate training while representing a trusted national brand committed to safety, growth, and excellence across the Columbus area.