Branch Operations Lead — People & Service Growth

Rollins, Inc.; Logan (UT); Presencial; USD 40.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

401k with company match

PTO after 30 days

Paid holidays

Paid Sick leave

Bereavement for FT/PT

Employee Stock Purchase Plan

Training opportunities

Descripción de la vacante

Fox Pest Control is seeking a Branch Operations Manager in Utah to lead a team of customer service representatives and coordinate field operations. This full-time role emphasizes leadership, training, and delivering outstanding service within a positive culture.

You will manage scheduling, billing, and data entry while working closely with technicians and customer teams. A high school diploma is required; college degree and CRM experience are a plus.

Formación

• High School diploma or equivalent required.
• College degree preferred but not required.
• 2–5 years of customer service experience.

Responsabilidades

• Support 30+ regional branches.
• Manage 3-15 Customer Service Representatives.
• Coordinate schedules, services, and operations of Pest Service Technicians.
• Interact professionally with customers; both internal and external.
• Resolve problems and conflicts with customers.
• Assist in scheduling, billing, data entry, phone work, and other duties.

Conocimientos

Customer service

Leadership

Team management

Communication

Educación

High School diploma or GED

College degree

Herramientas

CRM software

Microsoft Office

Descripción del empleo

Fox Pest Control is seeking a Branch Operations Manager in Utah to lead a team of customer service representatives and coordinate field operations. This full-time role emphasizes leadership, training, and delivering outstanding service within a positive culture.

You will manage scheduling, billing, and data entry while working closely with technicians and customer teams. A high school diploma is required; college degree and CRM experience are a plus.