Branch Operations Leader – Weekday Schedule & Growth

Fox Pest Control; Logan (UT); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

401k with company match

PTO after 30 days for full-time

Paid holidays

Paid Sick leave and Bereavement

Employee Stock Purchase Plan

Strong growth potential with LEAD plan

Paid hands-on training

Referral bonuses

Job summary

Fox Pest Control is seeking a Branch Operations Manager to lead and train a team across multiple branches and to coordinate field operations. The role emphasizes a strong customer service ethic, reliability, and a commitment to a positive workplace culture.

You will oversee scheduling, billing, and service coordination while maintaining high service standards. This full-time position offers a competitive base salary, health/dental/vision benefits, a 401(k) match, PTO and holidays.

Qualifications

• High School degree or equivalent (required).
• College degree (preferred, but not required).
• At least two to five years of customer service experience; proficiency with CRM software.

Responsibilities

• Supporting one or more of our 30+ regional branches.
• Manage 3-15 Customer Service Representatives.
• Coordinate the schedules, services, and operations of our Pest Service Technicians.
• Professionally interact with customers; both internal and external.
• Problem-solving and conflict resolution when dealing with our customers.
• Assist in the scheduling, billing, data entry, phone work, and various other duties as assigned.

Skills

Customer service

Leadership

Active listening

Empathy

Communication

Education

High School degree

College degree

Tools

CRM software

Microsoft Office

Job description

Fox Pest Control is seeking a Branch Operations Manager to lead and train a team across multiple branches and to coordinate field operations. The role emphasizes a strong customer service ethic, reliability, and a commitment to a positive workplace culture.

You will oversee scheduling, billing, and service coordination while maintaining high service standards. This full-time position offers a competitive base salary, health/dental/vision benefits, a 401(k) match, PTO and holidays.