Pest Control Service Manager

Fox Pest Control; Gurnee (IL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401k with company match

Paid time off

Paid holidays

Employee stock purchase plan

Positive work culture

Job summary

Fox Pest Control is hiring a Pest Control Service Manager in the United States. This full-time leadership role oversees operations, trains technicians, and drives branch success while upholding the company’s RELATIONSHIPS FIRST and SERVICE ALWAYS ethos.

The ideal candidate has leadership experience (2+ years), pest-control industry familiarity, regulatory know-how, and strong customer-service skills. Growth potential and comprehensive benefits accompany this position.

Qualifications

• Leadership experience in a supervisory role.
• Pest control or lawn care industry knowledge preferred.
• Understanding of state and federal regulations.
• Experience in sales management is a plus.
• Excellent customer service and retention skills.
• Strong written and verbal communication abilities.
• Excellent organization and time management, including route management.
• Ability to handle multiple tasks across a branch.

Responsibilities

• Lead the branch by embodying Fox Pest Control's core values.
• Engage in technical, route, sales, administrative, and management aspects.
• Collaborate with the Branch Manager and staff to ensure smooth operations.
• Oversee, train, and evaluate technicians for high service standards.
• Develop and implement company policies and procedures.
• Lead and coach a multi-level team of 10+ members.
• Take on additional duties to support the branch.

Skills

Leadership

Industry experience

Regulatory knowledge

Sales management

Customer service

Communication skills

Organization & time management

Multi-tasking

Job description

Join Our Team as a Full-Time Pest Control Service Manager!

Are you a dynamic leader with a passion for the pest control industry? Fox Pest Control seeks a dedicated Pest Control Service Manager to lead our team, uphold our core values, and drive our operations to new heights.

Who is Fox

Founded in 2012, Fox Pest Control has experienced dramatic growth over the last several years, ranking on the INC 5000 list two years in a row and was awarded the Utah Business Magazine Fast 50 award in 2022. With over 30 locations across the country in 15 states, Fox's growth is attributed to its solid core values and mission to develop confident leaders and empower individuals to provide strong, outstanding service. We aren't just a pest control company that provides top-quality service. Our number one priority is to develop and strengthen lasting relationships with our employees, customers, and anyone else with whom we come in contact. By building up leaders and maintaining positive relationships with our customers, we work to make a difference in the lives of our employees and community. We focus on RELATIONSHIPS FIRST and SERVICE ALWAYS.

What We Offer

• Competitive Salary of $55,000 to $65,000.
• Comprehensive medical, dental, and vision coverage
• 401k with a generous company match.
• Paid Time Off, Paid holidays, PTO.
• Employee stock purchase plan.
• A positive work culture that fosters empowerment and creates an uplifting environment
• Significant potential for growth with personalized leadership plans for all team members.
• Paid hands-on training opportunities.

Responsibilities

A Day in the Life of a Pest Service Manager

• Embody Our Core Values: Lead by example and integrate Fox Pest Control's core values into every aspect of the branch.
• Comprehensive Industry Involvement: Engage in all facets of the pest control industry, including technical, route, sales, administrative, and operational management.
• Collaborate with Branch Manager and Office Personnel: Work closely with the branch manager and other service managers to ensure smooth operations.
• Supervise and Train Technicians: Oversee, train, and evaluate a team of technicians to maintain high service standards.
• Plan and Implement Policies: Develop and execute company policies and procedures.
• Manage a Diverse Team: Lead, coach, and counsel a multi-level staff of 10+ individuals.
• Perform Additional Duties: Take on other tasks as assigned to support the branch.

Qualifications

What We're Looking For

• Leadership Experience: Minimum of 2+ years in a leadership role.
• Industry Expertise: Experience in the pest control or lawn care industry is strongly preferred.
• Regulatory Knowledge: Understanding of industry standards and state and federal regulations.
• Sales Management: Previous experience in sales management is a plus.
• Customer Service Skills: Exceptional customer service and retention abilities.
• Communication Skills: Strong verbal and written communication and interpersonal skills.
• Organizational Skills: Excellent follow-up, organizational, and time management skills, including route management.
• Multi-tasking Ability: Capable of handling a wide variety of duties.

Fox Pest Control is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

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