Branch Operations Lead: Lending & Member Services

ProFed Credit Union; Kendallville (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

ProFed Credit Union in Indiana seeks an individual to assist in efficient branch deposit, lending, and security operations. The role includes leadership support, staff scheduling, and training on credit union policies and procedures, while processing member transactions with accuracy and courtesy.

The position also involves promoting credit union products and maintaining proper control of cash, documents, and transactions, with emphasis on service quality and compliance.

Qualifications

• Extensive knowledge of credit union products, services, and lending procedures.
• Ability to analyze financial information and make solid credit decisions and recommendations.
• Ability to balance cash drawer and maintain proper cash controls.
• Ability to supervise staff and maintain staff morale.
• Strong documentation and mathematical computation skills.

Responsibilities

• Provide assistance to the Branch Manager in branch operations, loan activities, and staff supervision.
• Conduct loan interviews and process loan applications and documentation.
• Perform loan closings and disbursements.
• Provide financial counseling for members.
• Recognize member needs and offer appropriate credit union products and services.
• Execute member transactions accurately and courteously, maintain documentation.

Skills

Branch operations

Loan processing

Customer service

Cash handling

Supervision

Financial counseling

Job description

ProFed Credit Union in Indiana seeks an individual to assist in efficient branch deposit, lending, and security operations. The role includes leadership support, staff scheduling, and training on credit union policies and procedures, while processing member transactions with accuracy and courtesy.

The position also involves promoting credit union products and maintaining proper control of cash, documents, and transactions, with emphasis on service quality and compliance.