Member Service Leader & Loans Specialist

Profed-Federal-Credit-Union; Auburn (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

ProFed Federal Credit Union is seeking a Member Service Associate to process member transactions and provide a range of member services in an accurate, courteous manner. The role supports the Branch Manager and Assistant Branch Manager in deposits, lending, and security operations.

Responsibilities include leadership and guidance to staff, promoting credit union products, and maintaining cash controls and credit union documents.

Qualifications

• Requires a friendly, well-organized person who can portray a professional image regarding performance, appearance and attitude toward members, co-workers, and management staff.
• Must be able to balance consistently and keep proper control over cash drawer at all times.
• Ability to prepare and complete transaction and loan documentation and perform mathematical computation is required.

Responsibilities

• Provide assistance and support to Branch Manager and Assistant Branch Manager as needed
• Conduct loan interviews and process loan applications and documentation
• Provide leadership, technical guidance, and training to Member Service Associate staff members
• Execute member transactions and provide general information in an accurate, efficient, and courteous manner
• Actively promote credit union products and services
• Maintain proper control of assigned cash, corresponding transactions, and credit union documents
• Maintain a neat and organized work area
• Attend all required staff meetings and training sessions
• Additional duties as assigned

Job description

ProFed Federal Credit Union is seeking a Member Service Associate to process member transactions and provide a range of member services in an accurate, courteous manner. The role supports the Branch Manager and Assistant Branch Manager in deposits, lending, and security operations.

Responsibilities include leadership and guidance to staff, promoting credit union products, and maintaining cash controls and credit union documents.