Branch Operations Lead & Growth Coach

Bellco Credit Union; Longmont (CO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid Vacation

Paid Holidays

Job summary

Bellco Credit Union in Longmont, CO is seeking a Branch Supervisor to support the Branch Manager with audits, daily operations, and staff coaching. You will help drive sales referrals, ensure compliance with procedures, and provide timely resolutions to member concerns.

The ideal candidate has 2+ years teller/operations experience, strong communication, and ability to work independently. This full-time role offers comprehensive benefits and opportunities to advance within a member-focused

Qualifications

• 2+ years teller/operations experience preferred.
• Strong communication and customer service skills.
• Willingness to coach staff and meet sales/service goals.

Responsibilities

• Oversee branch operations and audits, ensuring accuracy and compliance.
• Provide on-the-spot coaching to staff on referrals, sales, and service excellence.
• Assist with branch manager duties in their absence and support daily production goals.
• Handle member issues/complaints and provide timely solutions.
• Monitor cash handling and ensure proper decimal holds and balancing.

Skills

Operational skills

Communication

Data entry

Independent worker

Sales coaching

Education

High school diploma or equivalent

Tools

Excel

Word

CRM software

Job description

Bellco Credit Union in Longmont, CO is seeking a Branch Supervisor to support the Branch Manager with audits, daily operations, and staff coaching. You will help drive sales referrals, ensure compliance with procedures, and provide timely resolutions to member concerns.

The ideal candidate has 2+ years teller/operations experience, strong communication, and ability to work independently. This full-time role offers comprehensive benefits and opportunities to advance within a member-focused