Branch Operations Lead - Fast-Paced Finance

Strive Solutions; Monroeville (AL); On-site; USD 42,000 - 62,000; Full time

Job summary

Strive Solutions is seeking an Assistant Store Manager for a fast-paced consumer finance branch serving underbanked customers. You will lead a team to deliver exceptional service, drive sales, and ensure regulatory compliance. The role requires coaching, performance management, and a strong focus on customer satisfaction to grow the branch.

Join a dynamic environment where strategic execution and effective communication are essential to meet performance targets and support community needs.

Qualifications

• Leadership experience supervising or coaching others.
• Strong understanding of regulatory and compliance expectations in financial services.
• Customer service mindset in a fast-paced environment.
• Goal-oriented with focus on performance and improvement.
• Effective communication in a performance-driven culture.

Responsibilities

• Support daily branch operations and maintain efficient, customer-focused service.
• Supervise, coach, and motivate team to meet performance goals.
• Drive sales and deliver short-term credit, installment loans, and check cashing.
• Ensure strict regulatory compliance and adherence to internal policies.
• Boost customer satisfaction and branch growth through strong execution.

Skills

Leadership

Regulatory compliance

Customer service

Goal-oriented

Communication

Job description

Strive Solutions is seeking an Assistant Store Manager for a fast-paced consumer finance branch serving underbanked customers. You will lead a team to deliver exceptional service, drive sales, and ensure regulatory compliance. The role requires coaching, performance management, and a strong focus on customer satisfaction to grow the branch.

Join a dynamic environment where strategic execution and effective communication are essential to meet performance targets and support community needs.