Assistant Branch Manager: Lead Ops & Service

Strive Solutions; Kingstree (SC); On-site; USD 42,000 - 62,000; Full time

Job summary

Strive Solutions in Kingstree, SC is seeking an Assistant Store Manager to support daily branch operations in a fast-paced consumer finance environment serving underbanked customers. You will help deliver service for short-term credit, installment loans, and check cashing while coaching a small team to perform at a high level.

The role emphasizes compliance with regulations and company policies, driving branch performance, customer satisfaction, and store growth through hands-on leadership and

Qualifications

• Experience in a customer-facing, fast-paced financial services environment.
• Proven ability to lead, coach, and develop a team.
• Strong understanding of compliance-focused processes and attention to detail.
• Results-driven mindset with the ability to meet performance goals.
• Excellent communication and customer service skills.

Responsibilities

• Assist with branch operations, including service delivery for short-term credit, installment loans, and check cashing.
• Supervise, coach, and support team members to ensure high performance.
• Maintain strong customer service standards and resolve customer needs.
• Drive branch performance, customer satisfaction, and store growth.
• Ensure strict compliance with all applicable regulations and company policies.

Skills

Customer service

Team leadership

Compliance awareness

Performance-driven

Effective communication

Job description

Strive Solutions in Kingstree, SC is seeking an Assistant Store Manager to support daily branch operations in a fast-paced consumer finance environment serving underbanked customers. You will help deliver service for short-term credit, installment loans, and check cashing while coaching a small team to perform at a high level.

The role emphasizes compliance with regulations and company policies, driving branch performance, customer satisfaction, and store growth through hands-on leadership and