Branch Operations Lead - Customer Service & Compliance

First State Bank; Islamorada (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401K Retirement Program

Paid Time Off

Profit Sharing Program

Tuition Reimbursement

Job summary

A regional bank in Islamorada is seeking an Assistant Branch Operations Manager to assist in supervising staff and ensuring excellent customer service. Key responsibilities include managing daily operations, answering customer inquiries, and cross-selling products. Candidates should have a high school diploma and 2 years of banking and supervisory experience. The role offers a competitive salary, benefits, and a chance to be part of a community-focused institution.

Qualifications

• 2 years of banking experience required.
• 2 years of supervisory experience required.
• 2 years of customer service experience required.

Responsibilities

• Assist the Branch Manager with business relationships.
• Ensure daily operations run smoothly.
• Cross-sell bank products and services.
• Answer customer inquiries and ensure compliance.

Skills

Customer service skills

Supervisory capabilities

Knowledge of Bank policies

Communication skills

Work under pressure

Education

High School Diploma or GED

Job description

A regional bank in Islamorada is seeking an Assistant Branch Operations Manager to assist in supervising staff and ensuring excellent customer service. Key responsibilities include managing daily operations, answering customer inquiries, and cross-selling products. Candidates should have a high school diploma and 2 years of banking and supervisory experience. The role offers a competitive salary, benefits, and a chance to be part of a community-focused institution.