Branch Operations Lead & Customer Growth

Bank of Greene; City of Hudson (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Bank of Greene County is seeking an Assistant Branch Manager in Hudson, NY to support the Branch Manager and run daily operations in their absence. You will develop new deposit and loan relationships and provide top-tier customer service, coaching staff to promote a service culture.

The role requires at least two years in a financial institution, a bachelor’s degree preferred, and strong interpersonal and computer skills.

Qualifications

• Bachelor’s degree-business or finance preferred; or equivalent work experience
• Minimum of two years of experience in a financial institution
• Excellent interpersonal, communication and computer skills
• Detail-oriented, strong organizational skills and high degree of accuracy
• Strong ability to conduct relationships with customers that will enhance the overall marketing effort of the bank

Responsibilities

• Oversee day-to-day branch operations in the manager’s absence
• Utilize excellent interpersonal and customer skills, tact and diplomacy with customers and employees
• Knowledgeable on core operating system and related software
• Capable of performing Financial Service Representative and Teller duties
• Knowledgeable on all deposit products and consumer and mortgage loans
• Open and maintain deposit accounts
• Assist in opening teller cashbox and handling customer transactions
• Supervise vault and safe deposit box operations and procedures
• Approve customer and bank transactions within authority limits
• Follow bank policies and procedures with respect to checks and overrides
• Maintain branch and teller cash levels and order/ship cash through Federal Reserve
• Ensure compliance with security procedures and audits
• Manage internal control logs and daily/monthly reports
• Engage in business development to grow deposits and loan originations
• Assist staff in meeting sales targets and production goals
• Develop supervisory and leadership skills to manage/train branch staff
• Prepare staff performance reviews and disciplinary notices
• Ensure compliance with Community Reinvestment Act
• Maintain confidentiality of information
• Obtain MLO # and NY Notary

Skills

Customer service

Interpersonal communication

Staff supervision

Education

Bachelor's degree in business/finance

Job description

Bank of Greene County is seeking an Assistant Branch Manager in Hudson, NY to support the Branch Manager and run daily operations in their absence. You will develop new deposit and loan relationships and provide top-tier customer service, coaching staff to promote a service culture.

The role requires at least two years in a financial institution, a bachelor’s degree preferred, and strong interpersonal and computer skills.