Branch Operations Lead — Assistant Manager

Convoy Supply Inc; Spokane Valley (WA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Growth opportunities

Teamwork at its best

Comprehensive benefits

Paid training and development

Paid time off

Disability coverage

Job summary

Convoy Supply Inc. in Spokane Valley is seeking an Assistant Branch Manager to support the Branch Manager in daily operations, inventory control, and customer service excellence. This role emphasizes safety, teamwork, and adherence to procedures across the branch.

You will help manage schedules, coordinate with outside sales, and assist in onboarding new staff while promoting a culture of continuous improvement and reliable service for our customers.

Qualifications

• Minimum 3 years in building materials, distribution, logistics, or inventory management.
• Forklift experience; valid forklift license is a plus.
• Valid driver’s license and ability to travel locally.
• Strong communication and organizational skills.

Responsibilities

• Assist the Branch Manager in developing and maintaining procedures to drive operational efficiency and accuracy.
• Monitor daily branch operations to ensure orders are prepared and shipped accurately and on time.
• Support the implementation of corporate, regional, and branch initiatives, acting as a positive advocate for change.
• Foster strong relationships with clients, customers, distributors, vendors, and internal stakeholders.
• Respond to and resolve customer complaints, inventory discrepancies, and safety incidents in a professional, solutions-oriented manner.
• Monitor inventory levels through regular cycle counts, inspections, and accurate documentation; address and report issues such as damaged or outdated stock.
• Assist in creating and maintaining employee work schedules and shift coverage, adapting as operational needs change.

Skills

Leadership support

Team motivation

Inventory management

Customer service

Education

Post-secondary education in business/logistics

Tools

Inventory systems

Microsoft Office

Forklift operation

Job description

Convoy Supply Inc. in Spokane Valley is seeking an Assistant Branch Manager to support the Branch Manager in daily operations, inventory control, and customer service excellence. This role emphasizes safety, teamwork, and adherence to procedures across the branch.

You will help manage schedules, coordinate with outside sales, and assist in onboarding new staff while promoting a culture of continuous improvement and reliable service for our customers.