Branch Operations & Client Support Coordinator

Sprague Pest Solutions; Rigby (ID); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health, Vision, Dental Insurance

401K with match

Paid time off

Job summary

Sprague Pest Solutions is seeking a Branch Administrative Coordinator to oversee branch operations, manage client tickets, billing, and CRM records. The role provides essential support to technicians and management, ensuring customer satisfaction and smooth day-to-day operations.

Ideal candidates bring strong organizational skills, experience with CRM systems, and a proactive approach. This is a full-time on-site position in Idaho with a competitive hourly wage and annual bonus potential.

Qualifications

• Must have high school diploma or equivalent.
• Prefer 2+ years in customer service in service industries.

Responsibilities

• Coordinate service tickets to technicians and assist with routing and scheduling.
• Manage client accounts, billing and invoicing, and log service issues.
• Provide first-tier technical and administrative support and maintain records in CRM.

Skills

CRM systems

Customer service

Multitasking

Organizational skills

Communication

Education

High school diploma or equivalent

Tools

CRM software

Job description

Sprague Pest Solutions is seeking a Branch Administrative Coordinator to oversee branch operations, manage client tickets, billing, and CRM records. The role provides essential support to technicians and management, ensuring customer satisfaction and smooth day-to-day operations.

Ideal candidates bring strong organizational skills, experience with CRM systems, and a proactive approach. This is a full-time on-site position in Idaho with a competitive hourly wage and annual bonus potential.