Branch Operations & Admin Specialist

Dobbs Equipment, LLC; Lutz (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Dobbs Equipment, LLC in Florida is seeking a Branch Administrator to perform a full range of administrative and sales support duties at a dealership location. This is a full-time, in-office, non-exempt position.

The role includes payroll entry, vendor coordination, invoicing, AR support, and maintaining a positive customer and branch image. Responsibilities include handling calls and emails, assisting customers with rentals/sales, processing invoices, and coordinating with DHQ on accounts.

Qualifications

• Two-year college degree or heavy equipment sales experience may be substituted or combined with education.
• Organization and communication skills must be highly developed.
• Valid Driver’s License and clean driving record.
• Proficient with MS Office, especially Excel and Outlook.
• Ability to work with teammates and customers.

Responsibilities

• Enter payroll hours for service team daily and process weekly payroll.
• Provide administrative support to all branch departments (parts, sales, service).
• Handle incoming/outgoing calls and emails for the branch.
• Assist walk-in customers with rentals/demos/sales qualifying questions.
• Coordinate with local vendors for services (plumbing, A/C, landscaping).
• Maintain store image and organize office supplies and displays.
• Lead branch and region events, including customer appreciation events.
• Deposit cash daily and manage petty cash.
• Issue purchase orders and approve invoices as needed.
• Work with DHQ to open customers and Power Plan accounts.
• Reconcile credit card statements and manage P-Card usage.
• Create customer invoices, including ad-hoc invoices.
• Assist Sales and GM in collecting on aged accounts; support AR.
• Support territory managers with customer/equipment issues.
• Coordinate with Credit/Payments and customers to keep accounts <60 days.
• Participate in weekly AR calls with Headquarters.
• Maintain records: rental/DEMOs, requests, filings, correspondence.
• Assist in locating equipment and inventory across branches.
• Backup ISR for inventory/yard duties; assist in hauler arrangements.

Skills

Customer service

Administrative support

Valid driver's license

MS Office

Communication

Education

Two-year college degree or heavy equipment sales experience

Job description

Dobbs Equipment, LLC in Florida is seeking a Branch Administrator to perform a full range of administrative and sales support duties at a dealership location. This is a full-time, in-office, non-exempt position.

The role includes payroll entry, vendor coordination, invoicing, AR support, and maintaining a positive customer and branch image. Responsibilities include handling calls and emails, assisting customers with rentals/sales, processing invoices, and coordinating with DHQ on accounts.