Branch Administrator

LiftOne; Charlotte (NC); On-site; USD 34,000 - 45,000; Full time

Job summary

A service-oriented company in Charlotte is hiring a Branch Administrator who will deliver exceptional customer service and perform a variety of administrative tasks. The ideal candidate should possess strong communication and organizational skills, be proficient in Microsoft Office, and have a high school diploma or equivalent. This role involves managing schedules, assisting HR with internal queries, and contributing to maintaining a collaborative work environment. Join our team and help us achieve our service goals!

Qualifications

• High school degree or higher education required.
• Experience in service-oriented environment preferred.
• Ability to learn new systems and industry language.

Responsibilities

• Provide administrative support and customer service.
• Prepare reports, schedules, and correspondence.
• Manage appointments and maintain calendars.

Skills

Customer service skills

Communication skills

Organizational skills

Multi-tasking

Decision-making ability

Education

High school degree or equivalent

Associate's degree or two-year college experience

Tools

Microsoft Office

Job description

Summary

The Branch Administrator will provide excellent customer service and perform various administrative functions within a function area or location. This individual must be someone that will jump in and help with all departments and wear many hats to help the branch achieve its goals and service our customers.

Essential Functions

• Prepares correspondence, reports, meeting agenda and minutes, and presentation material.
• May compose routine memoranda.
• Answers and screens telephone calls, takes messages, provides information, or redirects calls as appropriate. Receives and directs visitors.
• Schedules and maintains calendar of appointments, meetings, and travel itineraries; coordinates related arrangements.
• Opens, sorts, and distributes incoming mail; assembles correspondence for mailing.
• Reconcile petty cash as necessary.
• Order office supplies and oversee machine maintenance as necessary.
• Assist employees with internal HR questions (benefits and payroll) when called upon.
• Assist with accounts receivable functions.
• May develop queries; generates and distributes reports.
• Duties and tasks are varied and complex, are performed under general supervision, and typically require originality and/or ingenuity.
• Other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and/or Experience

• High school degree, associate’s degree from two-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Previous experience working in a fast-paced environment, preferably in a service-oriented industry.
• Ability and desire to learn new systems and industry specific language.
• Strong customer service and communication skills.
• Key Required Traits: Organization skills, follow through, decision‑making ability, multi‑tasking.

Computer Skills

Microsoft Office (Word, Excel, Outlook and PowerPoint)

Physical Demands

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and/or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

While performing the duties of this job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.

We are an Equal Opportunity Employer

We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We’re committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.