Branch Office Manager - HVAC Services Leader

Firstcall Mechanical Group Llc; Boston (MA); Presencial; USD 55 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company vehicle or allowance

Phone allowance

Uniforms and boot allowances

Competitive weekly pay

Healthcare coverage

401(k) with 5% match

Paid time off

Resumo da oferta

LC Anderson, part of the FirstCall Group, is seeking an experienced Office Manager in Boston to oversee the branch office and support the Branch Leader. The role emphasizes customer service, scheduling, and coordinating dispatch for technicians, while ensuring efficient office operations and data management.

The ideal candidate will bring strong communication skills, attention to detail, and a can-do attitude, with a focus on delivering world-class service to HVAC clients.

Qualificações

• 3+ years of office management experience.
• Strong customer service and communication skills.
• Proficiency in Microsoft Office and data reporting.
• Experience with BuildOps is a plus.

Responsabilidades

• Capable of working in a private office and handling multiple tasks.
• Answer high-volume calls and manage emails promptly.
• Organize dispatch routes for technicians and manage staff calendars.
• supervise, train, and coach office staff to maximize productivity.

Conhecimentos

Office management

Customer service

Communication

Microsoft Office

BuildOps

Ferramentas

BuildOps

Descrição da oferta de emprego

LC Anderson, part of the FirstCall Group, is seeking an experienced Office Manager in Boston to oversee the branch office and support the Branch Leader. The role emphasizes customer service, scheduling, and coordinating dispatch for technicians, while ensuring efficient office operations and data management.

The ideal candidate will bring strong communication skills, attention to detail, and a can-do attitude, with a focus on delivering world-class service to HVAC clients.