Branch Office Coordinator: Customer-Centric Ops Champion

Equitable Advisors; Oak Brook (IL); Sur place; USD 60 000 - 65 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision benefits

401(k) plan

Paid time off

Résumé du poste

Equitable is seeking a Branch Office Coordinator at our Oak Brook, IL location to keep daily operations running smoothly and deliver exceptional service to clients and internal teams.

This in-office, full-time role supports intake of correspondence, supplies, training coordination, and cross-functional communication while upholding Equitable's professional standards. Core hours are 8:30 AM–5:30 PM, Monday–Friday.

Qualifications

• 2+ years of experience in a business office or administrative environment.
• Bachelor’s degree preferred, or equivalent experience showcasing business insight and professionalism.
• Proven business acumen, with the ability to understand priorities and support overall office objectives.
• Strong technical proficiency with business systems, tools, and software applications.
• Confident and professional communication across all levels of the organization.

Responsabilités

• Coordinate the intake, sorting, and delivery of incoming correspondence, prioritizing time-sensitive materials
• Maintain operational accuracy by logging checks, applications, and forms to the appropriate service centers in a timely manner
• Ensure office readiness by managing inventory of supplies and sales materials to support business continuity
• Lead office coordination efforts, including client hospitality, equipment upkeep, and vendor engagement for day-to-day needs
• Drive training excellence by coordinating Associate Training sessions—developing agendas, managing technology, organizing speakers, and confirming attendance
• Enable seamless communication across associates, leadership, and partners to ensure alignment and execution
• Support talent acquisition efforts through recruiting coordination and sourcing activities
• Deliver a best-in-class experience for clients and associates by ensuring responsiveness, professionalism, and attention to detail at every touchpoint

Connaissances

Accuracy & Detail

Effective Communications

Interpersonal Relationships

Managing Priorities

Office Administration

Problem Solving

Formation

Bachelor’s degree

Description du poste

Equitable is seeking a Branch Office Coordinator at our Oak Brook, IL location to keep daily operations running smoothly and deliver exceptional service to clients and internal teams.

This in-office, full-time role supports intake of correspondence, supplies, training coordination, and cross-functional communication while upholding Equitable's professional standards. Core hours are 8:30 AM–5:30 PM, Monday–Friday.