Branch Office Administrator

Edward Jones; Wichita (KS); On-site; USD 40,000 - 80,000; Full time

Job summary

An innovative and inclusive organization is seeking a Branch Office Administrator (BOA) to join their team. This role offers a fulfilling career where you will collaborate with Financial Advisors to help clients achieve their financial goals. With a comprehensive training program and a supportive network, you will thrive in a dynamic environment that values diverse experiences. The BOA position emphasizes personalized service, strategic planning, and active listening to meet client needs. Join a company that prioritizes people and fosters a culture of belonging, ensuring your contributions are recognized and valued.

Benefits

Comprehensive training with mentorship

Continuous professional development

Medical, dental, and vision benefits

Retirement plans

Paid holidays and vacation

Sick leave

Recognition programs

Qualifications

• Strong independence and ability to deepen client relationships.
• Efficiency in work processes and willingness to learn.

Responsibilities

• Deliver personalized service to ensure clients feel understood.
• Participate in annual business planning and develop strategies.

Skills

Client Relationship Management

Multitasking Skills

Office Technology Proficiency

Financial Market Knowledge

Job description

Join Our Team as a Branch Office Administrator (BOA)

This role is anticipated to remain open for 30 days from 26-Apr-2025, with the possibility of closing early due to applicant volume.

About Edward Jones

Edward Jones is a Fortune 500¹ company dedicated to putting people first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we focus on serving our clients rather than shareholder returns. Our purpose is to partner for positive impact, improving the lives of clients and colleagues, and bettering our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires excellence and belonging.

We value our associates highly, ensuring they are seen, heard, respected, and supported. Learn more in our Purpose, Inclusion and Citizenship Report.

Why Consider the BOA Role?

If you're seeking a fulfilling career, the Branch Office Administrator (BOA) position may be ideal. BOAs collaborate with Financial Advisors to help clients achieve their financial goals. We serve over seven million clients, and our success is driven by the diverse experiences and backgrounds of our team members.

What We Offer

• Comprehensive 6-month training with mentorship from experienced peers
• A broad support network from local branches to the corporate office
• A mix of independent work and team support

Key Responsibilities

• Deliver personalized service to ensure clients feel understood and informed
• Participate in annual business planning to develop strategies
• Listen actively to identify client needs for additional services
• Plan and execute marketing events

Characteristics of a Successful BOA

• Ability to deepen client relationships
• Efficiency in work processes
• Strong independence and multitasking skills
• Proficiency with office technology
• Willingness to learn about financial markets

Our Commitment to Diversity and Inclusion

We foster a culture where everyone feels they belong. Our associates' contributions are recognized, and we have received numerous awards, which you can explore on our awards and accolades pages.

Additional Benefits

• Continuous professional development and a respectful environment
• An inclusive culture valuing diverse viewpoints
• Recognition programs supporting long-term careers and well-being
• Full-time benefits including medical, dental, vision, retirement plans, paid holidays, vacation, sick leave, and more. For details, visit our benefits page.

Compensation

We offer a competitive salary aligned with our human-centered approach, with potential for merit-based increases.

¹Fortune 500, published June 2024, data as of December 2023. Compensation is provided for using, not obtaining, the rating.