Branch Office Administrator

Edward Jones; St. Louis (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading financial services company is seeking a Branch Office Administrator in St. Louis. This full-time role involves providing administrative support to financial advisors and ensuring a positive client experience. The ideal candidate will excel in client interactions and possess strong analytical and conversational skills. Comprehensive training and a supportive work environment are offered, alongside competitive pay and benefits.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Qualifications

• Strong analytical and conversational skills required.
• Ability to adapt and collaborate effectively in a team.

Responsibilities

• Providing exceptional client service via calls, email, and in person.
• Managing accounts, transactions, and client records.
• Supporting administrative tasks and marketing initiatives.

Skills

Analytical Thinking

Attention to Detail

Adaptability

Conversational Skills

Digital Tool Utilization

Team Collaboration

Tools

MoneyGuide

Salesforce

Microsoft Office

Job description

Join to apply for the Branch Office Administrator role at Edward Jones.

This range is provided by Edward Jones. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$23.00/hr - $25.00/hr

Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.

At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when they walk in the door. You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems - you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals.

Job Overview

Position Schedule: Full-Time

Branch Address: 13100 Manchester Rd Ste 255, Saint Louis, MO

This job posting is anticipated to remain open for 30 days, from 12-May-2025. The posting may close early due to the volume of applicants.

If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results.

Role Summary

As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.

Our team will support you every step of the way, providing:

• Comprehensive 6-month training including an experienced peer to mentor you
• A wide support network from your branch to regional and home office levels
• Independent work with a large team backing you

Can you see yourself...

• Delivering exceptional personalized service to ensure clients feel understood and informed
• Participating in annual business planning to develop strategies for the upcoming year
• Listening actively for client needs that may require additional services
• Driving marketing activities such as planning and executing events

You can also expect...

• A culture of continuous improvement and professional development
• An inclusive environment where diverse viewpoints are valued
• Recognition through rewards programs supporting long-term careers and well-being
• Full-time benefits including medical, dental, vision, voluntary benefits, disability, life insurance, 401k, and paid time off

Compensation

We offer competitive pay with a human-centered approach. The pay range is:

• Hiring Minimum: $23.85
• Hiring Maximum: $25.35

Opportunities for merit-based increases and bonuses are available.

Skills & Requirements

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration

Role Responsibilities

• Providing exceptional client service via calls, email, and in person
• Managing accounts, transactions, and client records
• Supporting administrative tasks and marketing initiatives
• Learning and using industry technology such as MoneyGuide, Salesforce, and Microsoft Office

About Us

Edward Jones is a Fortune 500 company serving over nine million clients with a focus on partnership, inclusion, and community impact. We value our associates’ contributions and aim to create a place where everyone belongs.