Branch Office Administrator

Edward Jones; St. Louis (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Branch Office Administrator to join their dynamic team. In this role, you will be the first point of contact for clients, working closely with financial advisors to help clients achieve their financial goals. The position offers comprehensive training and a supportive environment that values diverse experiences. If you are a relationship builder and problem solver, this opportunity will allow you to grow in a fulfilling career while making a meaningful impact on clients' lives. Join a company that prioritizes inclusion and professional growth.

Benefits

Comprehensive 6-month training

Medical, dental, and vision benefits

401k and profit sharing

Paid holidays and vacation

Employee Assistance Program

Qualifications

• Ability to deepen client relationships and identify opportunities for efficiency.
• Strong independence and multitasking skills in a deadline-driven environment.

Responsibilities

• Deliver personalized service to ensure clients feel understood and informed.
• Participate in annual business planning to develop strategies.
• Plan and execute marketing events.

Skills

Client Relationship Building

Problem Solving

Multitasking

Office Technology Proficiency

Job description

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This range is provided by Edward Jones. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$23.00/hr - $25.00/hr

Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.

At Edward Jones, our field associates are called branch teams. Most teams consist of two or three people, with the Client Support Team Professional as a key member, alongside the financial advisor. You are the first voice clients hear and the first face they see. Your main responsibility is to understand your clients well enough to anticipate and address their needs, working closely with the financial advisor to help clients achieve their financial goals.

Job Overview

Position Schedule: Full-Time

Branch Address: 12300 Old Tesson Rd, Suite 200 F, Saint Louis, MO

This job posting is expected to remain open for 30 days from 29-Apr-2025, but may close early due to application volume.

If you seek a fulfilling career, the Branch Office Administrator (BOA) role might be right for you. BOAs team up with Financial Advisors to help clients meet their long-term financial goals. Our success is largely due to our BOAs' diverse experiences and backgrounds. We value different viewpoints to achieve results.

We support you with:

• Comprehensive 6-month training with mentorship from an experienced peer
• A broad support network from your branch to regional and home office levels
• Independent work with a large team backing you

Key Responsibilities and Expectations

• Deliver personalized service to ensure clients feel understood and informed
• Participate in annual business planning to develop strategies
• Actively listen for client needs indicating additional services
• Plan and execute marketing events

Additional Benefits and Culture

• Culture of continuous improvement and professional growth
• Inclusive environment valuing diverse viewpoints
• Recognition programs promoting long-term careers, financial security, and well-being
• Full-time benefits include medical, dental, vision, voluntary benefits, disability, life insurance, 401k, HSA, FSA, paid holidays, vacation, sick leave, personal days, volunteer days, bonuses, profit sharing, and Employee Assistance Program.

Compensation Details

Minimum: $23.85

Maximum: $25.35

Skills and Requirements

• Ability to deepen client relationships and identify opportunities for efficiency
• Strong independence and multitasking skills in a deadline-driven environment
• Proficiency with office technology and willingness to learn financial markets

Awards & Recognition

Edward Jones values contributions and has received numerous awards, reflecting our commitment to inclusion and excellence.

About Us

Edward Jones is a Fortune 500 company serving over 9 million clients with 20,000 advisors across the U.S. and Canada. We prioritize our clients and colleagues, fostering an inclusive, innovative, and flexible organization where everyone can thrive.

Additional Details

Level: Associate

Employment: Full-time

Function: Business, Administrative, Customer Service