Branch Office Administrator

Edward Jones; Park Ridge (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading financial services firm is seeking a Branch Office Administrator to support financial advisors and enhance client experiences. This full-time role involves managing client accounts, providing administrative support, and facilitating communication. The ideal candidate will possess strong analytical and conversational skills, thrive in a team environment, and be adaptable to various tasks. Edward Jones offers comprehensive training, a supportive culture, and growth opportunities.

Benefits

Comprehensive 6-month training with mentorship

Support network from branch to regional and home office

Recognition programs and benefits including health, retirement, and paid holidays

Qualifications

• Exceptional personalized service skills.
• Ability to participate in business planning.
• Strong active listening skills.

Responsibilities

• Provide client service via calls, email, and in-person.
• Manage accounts and process transactions.
• Support marketing initiatives.

Skills

Analytical Thinking

Attention to Detail

Adaptability

Conversational Skills

Digital Tool Utilization

Team Collaboration

Tools

MoneyGuide

Salesforce

Microsoft Office

Job description

Join to apply for the Branch Office Administrator role at Edward Jones

Base pay range

$26.00/hr - $31.00/hr

Edward Jones provides a pay range; your actual pay will depend on your skills and experience. Talk with your recruiter to learn more.

Job Overview

Position Schedule: Full-Time

Branch Address: 422 N Northwest Hwy, Suite 105, Park Ridge, IL

This posting is open for 30 days from 13-May-2025, but may close early due to volume of applicants.

Role Summary

The Branch Office Administrator (BOA) supports financial advisors by providing administrative support, managing client accounts, facilitating communication, and ensuring a positive client experience. This role offers growth opportunities in a dynamic environment.

Support and Benefits

• Comprehensive 6-month training with mentorship
• Support network from branch to regional and home office
• Independence with team backing

Ideal Candidate Traits

• Deliver exceptional personalized service
• Participate in business planning and strategy
• Listen actively for client needs
• Drive marketing activities

Additional Support and Culture

• Culture of continuous improvement and professional development
• Inclusive environment valuing diverse viewpoints
• Recognition programs and benefits including health, retirement, paid holidays, vacation, and bonuses

Compensation

• Minimum: $26.10
• Maximum: $31.00
• Opportunity for merit increases and bonuses based on performance

Skills and Requirements

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration

Role Responsibilities

• Provide client service via calls, email, in-person interactions
• Manage accounts, process transactions, and maintain records
• Support administrative tasks and marketing initiatives
• Learn and utilize technology tools like MoneyGuide, Salesforce, Microsoft Office

About Us

Edward Jones is a Fortune 500 company with a focus on client service, diversity, and community impact. We value our associates and aim to create an inclusive, supportive environment.