Branch Office & Admin Operations Lead

Nutrien Ltd.; North Carolina; On-site; USD 36,000 - 60,000; Full time

Job summary

Nutrien Ltd. in North Carolina is seeking an experienced Administrative Assistant to support daily branch operations, greet visitors, handle calls, and manage key clerical tasks.

You will maintain financial records, process invoices, oversee data entry, inventory, onboarding, and coordinate with HR on policies; a strong MS Office proficiency and 3+ years in admin is required. This role offers growth and a stable work environment.

Qualifications

• High school diploma or GED required.
• 3+ years in an administrative role.
• Proficiency in Microsoft Office.

Responsibilities

• Ensure all administrative tasks are completed on time and to high standards by monitoring workflows and adjusting as necessary
• Greet visitors, answer phones and manage correspondence
• Managing financial records, including accounts receivable and payable
• Generating and reviewing customer payments and buyer invoices
• Manage data entry tasks to ensure accurate record-keeping
• Oversee inventory levels, ordering supplies, and managing stock
• Managing staff schedules, processing timesheets, and assisting with new hire paperwork (onboarding)
• Assign tasks to office admins or customer service reps based on their skills and workload to ensure efficient operations
• Works with HR to update office policies and ensure compliance with regulations
• Organize training sessions to enhance the skills of the branch admins and customer service reps to keep them updated on new technologies and procedures
• Handling customer service requests and ensuring a positive experience for customers, suppliers and visitors
• Provides support to the Branch Manager and Division Office
• Oversee the management of customer accounts, ensuring the admins handle billing, invoicing, and customer inquiries efficiently
• Oversees office technology needs
• Coordinates office building services such as cleaning and maintenance
• Assists with various safety initiatives and ensuring compliance with safety regulations

Skills

MS Office

Data entry

Customer service

Billing

Office administration

Education

High school diploma/GED

Tools

Microsoft Excel

Outlook

Job description

Nutrien Ltd. in North Carolina is seeking an experienced Administrative Assistant to support daily branch operations, greet visitors, handle calls, and manage key clerical tasks.

You will maintain financial records, process invoices, oversee data entry, inventory, onboarding, and coordinate with HR on policies; a strong MS Office proficiency and 3+ years in admin is required. This role offers growth and a stable work environment.