Branch Manager - Vinton

Freedom First Credit Union; Vinton (VA); On-site; USD 93,000 - 128,000; Full time

Job summary

A community-focused credit union in Vinton, VA, is seeking a Branch Manager to oversee branch operations, lead a sales team, and ensure compliance with regulations. Candidates should have 3-5 years of relevant experience and a two-year college degree or equivalent training. The Branch Manager will manage performance, open new accounts, and train staff. Offering a competitive salary range of $93,000 to $128,000, this role requires strong leadership and interpersonal skills in a supportive work environment.

Qualifications

• 3-5 years of experience in a similar role.
• Ability to manage and lead teams effectively.
• Skills in customer service and relationship management.

Responsibilities

• Manage and lead an effective sales process.
• Open new accounts and submit loans for processing.
• Ensure compliance with regulations and policies.
• Train new branch personnel and monitor performance.
• Manage branch operations in the absence of the Vice President.

Skills

Leadership

Sales process management

Financial statement analysis

Interpersonal communication

Problem solving

Education

Two-year college degree or equivalent training

Tools

Microsoft Word

Microsoft Excel

Job description

Join to apply for the Branch Manager - Vinton role at Freedom First Credit Union

To direct and coordinate the activities of personnel in a remote Credit Union facility, aiding the Vice President Branch Manager in ensuring the branch meets organizational financial, operational, service, and growth plans.

Essential Functions & Responsibilities

35% Manage and lead an effective sales process while supporting excellent member service.

25% Opens new accounts and submits loans for processing and decisioning; communicate disposition to member.

15% Monitors all office activity for compliance to applicable regulations and adherence to organizational policy and procedures in regard to branch security, transactions, loans, errors, new accounts, and documents prepared by subordinate personnel.

10% Trains new branch personnel; prepares work schedules; monitors performance and ensures that employees are meeting or exceeding goals.

10% Manages branch in absence of Vice President Branch Manager.

5% Performs other job related duties as assigned.

Performance Measurements

1. Must comply with government and other regulations affecting the credit union industry including, but not limited to, OFAC and the Bank Secrecy Act. Meets or exceeds performance expectations as described in Essential Functions and Responsibilities. Please refer to Annual Performance Goal document for remaining Performance Measurements.

Knowledge and Skills

Experience: Three years to five years of similar or related experience.

Education: (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.

Interpersonal Skills: Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Other Skills: Skill and ability to use and operate a keyboard (typewriter), computer, calculator, fax machine, copier and telephone. Skill and ability to read and understand financial statements, contracts, applications, computer printouts, manuals and other related materials. Must have the skill and ability to use Microsoft Word and Excel.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle controls; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, or kneel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

Work is performed indoors in an office environment with normal potential for exposure to safety and health hazards. May periodically travel to other, similar sites. The noise level in the work environment is usually moderate.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

Location: Roanoke, VA. Salary: $93,000.00 - $128,000.00.