Branch Manager Trainee: Lead, Learn & Grow with Incentives

Mariner Finance; Hickory (AL); On-site; USD 26,000 - 37,000; Full time

Job summary

Mariner Finance is hiring for a customer-focused lending specialist at our Alabama-based branch. You will provide quality service to existing and prospective loan customers, help identify solutions, and support branch sales goals with a strong emphasis on compliance and customer satisfaction.

The role requires clear communication, problem-solving, and willingness to relocate if needed, with opportunities for growth within a nationwide consumer finance company known for service excellence since

Qualifications

• Bachelor's degree or 4 years of related experience in Consumer Lending/Financial Services.
• Must be willing to relocate and travel to nearby branches.
• Excellent written and verbal communication and PC skills.
• Demonstrated problem-solving and interpersonal skills.

Responsibilities

• Provide quality service to existing and prospective customers seeking loans.
• Achieve consistent results and meet branch goals related to the sale of company products and services.
• Exercise lending authority when reviewing and approving applications and use product knowledge in offering loan solutions that meet customer needs.
• Take initiative in learning the lending and collection job functions and duties of all branch personnel during the Branch Manager Training Program.
• Assist management in proactive daily task assignment to ensure branch is structured to provide quality customer service level.
• Manage approval of exceptions to policy as authorized by management based on the nature of exception, retention needs, and related factors.
• Act proactively in the retention and maintenance of existing accounts by placing inside sales calls to help develop awareness of other products and services.
• Assist Branch Manager in the management of multiple priorities with existing and potential customers.
• In manager’s absence, provide leadership to branch team and coordinate functions and daily operational issues through communication with the District Manager/AVP.
• Perform relief assignments in other markets across the organization to practice and demonstrate learned skills.

Skills

Customer service

Effective communication

Relocation willing

Interpersonal skills

Education

Bachelor's degree or 4 years of related experience in Consumer Lending/Financial Services

Job description

Mariner Finance is hiring for a customer-focused lending specialist at our Alabama-based branch. You will provide quality service to existing and prospective loan customers, help identify solutions, and support branch sales goals with a strong emphasis on compliance and customer satisfaction.

The role requires clear communication, problem-solving, and willingness to relocate if needed, with opportunities for growth within a nationwide consumer finance company known for service excellence since