Branch Manager Trainee: Lead, Learn & Grow

Mariner Finance; Uniontown (Fayette County); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Benefits package

Monthly incentive program

Job summary

Mariner Finance is seeking a full-time Branch Associate to provide quality service to customers seeking loans and to achieve branch sales goals. You will exercise lending authority during application reviews and learn branch operations during training.

The role requires strong communication and PC skills, willingness to relocate to surrounding branches, and the ability to manage multiple priorities with customers while maintaining compliance with policies and procedures.

Qualifications

• Bachelor’s degree or four years of related experience in Consumer Lending or Financial Services.
• Willingness to relocate and travel to surrounding branches.
• Strong communication and PC skills.
• Ability to complete essential duties/functions in a timely, accurate manner.
• Licenses to sell insurance products may be required.
• Bilingual in Spanish/English preferred.

Responsibilities

• Provide quality service to existing and prospective customers seeking loans.
• Achieve consistent results and meet expected individual and branch goals related to the sale of company products and services.
• Exercise lending authority when reviewing and approving applications and use product knowledge in offering loan solutions that meet customer needs.
• Take initiative in learning the lending and collection job functions and duties of all branch personnel during the Branch Manager Training Program.
• Assist management in proactive daily task assignment to ensure branch is structured to provide quality customer service level.
• Manage approval of exceptions to policy as authorized by management based on the nature of exception, retention needs, and related factors.
• Act proactively in the retention and maintenance of existing accounts by placing inside sales calls to help develop awareness of other products and services.
• Assist Branch Manager in the management of multiple priorities with existing and potential customers, initiate contact with customers to acquire additional financial information, complete reports, and communicate/resolve problem situations.
• Exercise authority to ensure policies and procedures are met when monitoring/approving monthly expenses using annual business plan.
• In manager’s absence, provide leadership to branch team and coordinate functions and daily operational issues through communication with the District Manager/AVP.
• Perform relief assignments in other markets across the organization to practice and demonstrate learned skills.
• May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.

Skills

Effective communication

Interpersonal skills

Time management

Problem solving

Verbal & written English

Willing to relocate

Education

Bachelor’s degree or 4 years related experience

Tools

Microsoft Office

Job description

Mariner Finance is seeking a full-time Branch Associate to provide quality service to customers seeking loans and to achieve branch sales goals. You will exercise lending authority during application reviews and learn branch operations during training.

The role requires strong communication and PC skills, willingness to relocate to surrounding branches, and the ability to manage multiple priorities with customers while maintaining compliance with policies and procedures.