Branch Manager - Nashville, TN South

LOOKOUT PEST CONTROL LLC; West Meade (TN); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Company vehicle

Health benefits

401(k)

Job summary

Lookout Pest Control LLC is seeking a Branch Manager for the Nashville South area. This role leads the day-to-day operations, P&L, and performance of the branch, overseeing service technicians, sales staff, and office personnel.

You will drive growth, maintain service quality, and ensure regulatory compliance. The ideal candidate has 3–5+ years in operations management, a proven P&L track record, and strong leadership and coaching skills.

Qualifications

• 3-5+ years of branch, district, or operations management experience.
• Demonstrated success managing P&L and revenue targets.
• Strong track record hiring, developing, and retaining frontline teams.
• Excellent communication, coaching, and problem-solving skills.
• Proficiency with CRM and operations management software.
• Valid driver’s license and ability to obtain state pest control licensing (TN).

Responsibilities

• Own full branch P&L, revenue, expense management, and profitability targets.
• Monitor key performance metrics and implement corrective action plans.
• Recruit, hire, onboard, and develop service technicians, sales reps, and office staff.
• Drive branch revenue growth through new customer acquisition and retention.
• Partner with sales to set targets and close commercial and residential accounts.
• Ensure compliance with federal, state, and local regulations.

Skills

Branch management

P&L management

Leadership

Customer service

Tools

CRM software

Operations management software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Management Full Time Professional 1018-Nashville South, Columbia, TN, US

Salary Range: $85,000.00 To $95,000.00 Annually

About Lookout Pest Control

At Lookout Pest Control, we're on a mission to protect homes and businesses across the Southeast with expert service, integrity, and a team-first culture. As we continue to grow, we're looking for a driven, experienced Branch Manager to lead our Nashville, TN South operations and take one of our most important markets to the next level.

What You'll Do

Operations & P&L Ownership

• Own full branch P&L, including revenue, expense management, and profitability targets
• Monitor key performance metrics and implement corrective action plans to ensure branch health
• Manage fleet, inventory, and operational resources to maximize efficiency and minimize cost
• Ensure compliance with all federal, state, and local regulations, including safety and environmental standards
• Recruit, hire, onboard, and develop a team of service technicians, sales representatives, and office staff
• Foster a culture of accountability, performance, and continuous improvement
• Conduct regular coaching sessions, performance reviews, and field ride-alongs
• Reduce turnover through strong team engagement and proactive workforce planning
• Drive branch revenue growth through new customer acquisition, route expansion, and retention strategies
• Partner with sales staff to set targets, track pipeline activity, and close commercial and residential accounts
• Identify local market opportunities and develop strategies to grow market share across the greater Atlanta area
• Build and maintain relationships with key commercial accounts and community partners

Customer Experience

• Champion service quality and ensure customer satisfaction scores meet or exceed Lookout's benchmarks
• Resolve escalated customer concerns quickly and professionally
• Uphold Lookout's brand standards in every customer interaction

What We're Looking For

• 3-5+ years of branch, district, or operations management experience, preferably in pest control, home services, facilities management, or a related field
• Demonstrated success managing P&L and hitting revenue targets
• Strong track record of hiring, developing, and retaining frontline teams
• Excellent communication, coaching, and problem-solving skills
• Proficiency with CRM and operations management software
• Valid driver's license with a clean driving record
• Ability to obtain required state pest control licensing (or currently licensed in Tennessee)

What We Offer

• Base salary: $85,000-$95,000, depending on experience
• Performance bonus: up to 50% of base salary,based on individual and branch performance goals
• Total earning potential: upto $142,500
• Company vehicle
• Comprehensive benefits package including medical, dental, vision, and 401(k)
• Career advancement opportunities within a growing regional organization
• Paid training and ongoing professional development