Branch Manager - Nashville, TN South

Lookout Pest Control; Columbia (TN); Presencial; USD 85 000 - 95 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company vehicle

Benefits package (medical, dental, and

401(k)

Resumo da oferta

Lookout Pest Control is seeking a Branch Manager to lead our Nashville South operations in Columbia, TN. You will own the full branch P&L, drive revenue growth, manage a field team, and ensure safety and regulatory compliance.

The role requires 3–5+ years in branch or operations leadership, a proven track record of hitting revenue targets, and strong coaching and CRM proficiency. A company vehicle and comprehensive benefits are provided.

Qualificações

• 3–5+ years in branch, district, or operations management
• Demonstrated success managing P&L and revenue targets
• Strong track record hiring and retaining frontline teams
• Excellent communication, coaching, and problem-solving skills
• Proficiency with CRM and operations software
• Valid driver's license with clean record
• Ability to obtain state pest control licensing (TN)

Responsabilidades

• Own full branch P&L, revenue, expenses, and profitability targets
• Monitor KPIs and implement corrective actions for branch health
• Manage fleet, inventory, and resources for efficiency and cost control
• Ensure compliance with federal, state, and local regulations incl. safety
• Recruit, hire, onboard, and develop service technicians, sales reps, and office staff
• Coach, conduct performance reviews, and perform field ride-alongs
• Reduce turnover through engagement and workforce planning
• Drive revenue growth via new customers, route expansion, and retention
• Collaborate with sales to set targets and close commercial/residential accounts
• Identify local market opportunities and grow Lookout's market share
• Build relationships with commercial accounts and community partners
• Champion service quality and ensure customer satisfaction scores
• Resolve escalated customer concerns quickly and professionally
• Uphold brand standards in every interaction

Conhecimentos

Branch management

P&L ownership

Team leadership

CRM proficiency

Driver's license

Ferramentas

CRM software

Descrição da oferta de emprego

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Professional 1018-Nashville South, Columbia, TN, US

2 days ago Requisition ID: 1529

Salary Range: $85,000.00 To $95,000.00 Annually

About Lookout Pest Control

At Lookout Pest Control, we're on a mission to protect homes and businesses across the Southeast with expert service, integrity, and a team-first culture. As we continue to grow, we're looking for a driven, experienced Branch Manager to lead our Nashville, TN South operations and take one of our most important markets to the next level.

What You'll Do

Operations & P&L Ownership

• Own full branch P&L, including revenue, expense management, and profitability targets
• Monitor key performance metrics and implement corrective action plans to ensure branch health
• Manage fleet, inventory, and operational resources to maximize efficiency and minimize cost
• Ensure compliance with all federal, state, and local regulations, including safety and environmental standards
• Recruit, hire, onboard, and develop a team of service technicians, sales representatives, and office staff
• Foster a culture of accountability, performance, and continuous improvement
• Conduct regular coaching sessions, performance reviews, and field ride-alongs
• Reduce turnover through strong team engagement and proactive workforce planning
• Drive branch revenue growth through new customer acquisition, route expansion, and retention strategies
• Partner with sales staff to set targets, track pipeline activity, and close commercial and residential accounts
• Identify local market opportunities and develop strategies to grow market share across the greater Atlanta area
• Build and maintain relationships with key commercial accounts and community partners

Customer Experience

• Champion service quality and ensure customer satisfaction scores meet or exceed Lookout's benchmarks
• Resolve escalated customer concerns quickly and professionally
• Uphold Lookout's brand standards in every customer interaction

What We're Looking For

• 3–5+ years of branch, district, or operations management experience, preferably in pest control, home services, facilities management, or a related field
• Demonstrated success managing P&L and hitting revenue targets
• Strong track record of hiring, developing, and retaining frontline teams
• Excellent communication, coaching, and problem-solving skills
• Proficiency with CRM and operations management software
• Valid driver's license with a clean driving record
• Ability to obtain required state pest control licensing (or currently licensed in Tennessee)

What We Offer

• Base salary: $85,000–$95,000, depending on experience
• Performance bonus: up to 50% of base salary,based on individual and branch performance goals
• Total earning potential: up to $142,500
• Company vehicle
• Comprehensive benefits package including medical, dental, vision, and 401(k)
• Career advancement opportunities within a growing regional organization
• Paid training and ongoing professional development