Branch Manager - Nashville, TN South

Lookout Pest Control; Nashville (TN); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Company vehicle

Comprehensive benefits package (med/dp

401(k)

Job summary

Lookout Pest Control in Nashville, TN is seeking a Branch Manager to lead our Nashville South operations. You will own the full P&L, drive revenue, manage fleet and staff, and ensure regulatory compliance while expanding market share across the greater Nashville area.

The role requires 3–5+ years of branch/operations management experience, a track record in hitting revenue targets, and strong leadership and communication skills. Company vehicle and comprehensive benefits are offered.

Qualifications

• 3–5+ years of branch/operations management experience in pest control or related field.
• Demonstrated success managing P&L and hitting revenue targets.
• Strong track record hiring, developing, and retaining frontline teams.
• Excellent communication, coaching, and problem-solving skills.
• Proficiency with CRM and operations management software.
• Valid driver\'s license with a clean driving record.
• Ability to obtain state pest control licensing (or currently licensed in Tennessee).

Responsibilities

• Own full branch P&L, including revenue, expense management, and profitability targets.
• Monitor key performance metrics and implement corrective action plans.
• Manage fleet, inventory, and resources to maximize efficiency and reduce cost.
• Ensure compliance with federal, state, and local regulations, including safety standards.
• Recruit, hire, onboard, and develop a team of technicians, sales reps, and staff.
• Foster accountability, performance, and continuous improvement.
• Conduct regular coaching, performance reviews, and field ride-alongs.
• Reduce turnover through engagement and workforce planning.
• Drive branch revenue growth via new customers, route expansion, and retention.
• Partner with sales to set targets, track pipeline, and close accounts.
• Identify local market opportunities and grow market share in Nashville area.
• Build and maintain relationships with commercial accounts and partners.

Skills

Leadership

P&L management

Recruiting & coaching

Customer focus

Problem solving

Tools

CRM software

Operations software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Professional 1018-Nashville South, Columbia, TN, US

Salary Range: $85,000.00 To $95,000.00 Annually

About Lookout Pest Control

At Lookout Pest Control, we're on a mission to protect homes and businesses across the Southeast with expert service, integrity, and a team-first culture. As we continue to grow, we're looking for a driven, experienced Branch Manager to lead our Nashville, TN South operations and take one of our most important markets to the next level.

What You'll Do

Operations & P&L Ownership

• Own full branch P&L, including revenue, expense management, and profitability targets
• Monitor key performance metrics and implement corrective action plans to ensure branch health
• Manage fleet, inventory, and operational resources to maximize efficiency and minimize cost
• Ensure compliance with all federal, state, and local regulations, including safety and environmental standards
• Recruit, hire, onboard, and develop a team of service technicians, sales representatives, and office staff
• Foster a culture of accountability, performance, and continuous improvement
• Conduct regular coaching sessions, performance reviews, and field ride-alongs
• Reduce turnover through strong team engagement and proactive workforce planning
• Drive branch revenue growth through new customer acquisition, route expansion, and retention strategies
• Partner with sales staff to set targets, track pipeline activity, and close commercial and residential accounts
• Identify local market opportunities and develop strategies to grow market share across the greater Atlanta area
• Build and maintain relationships with key commercial accounts and community partners

Customer Experience

• Champion service quality and ensure customer satisfaction scores meet or exceed Lookout's benchmarks
• Resolve escalated customer concerns quickly and professionally
• Uphold Lookout's brand standards in every customer interaction

What We’re Looking For

• 3–5+ years of branch, district, or operations management experience, preferably in pest control, home services, facilities management, or a related field
• Demonstrated success managing P&L and hitting revenue targets
• Strong track record of hiring, developing, and retaining frontline teams
• Excellent communication, coaching, and problem-solving skills
• Proficiency with CRM and operations management software
• Valid driver's license with a clean driving record
• Ability to obtain required state pest control licensing (or currently licensed in Tennessee)

What We Offer

• Base salary: $85,000–$95,000, depending on experience
• Performance bonus: up to 50% of base salary,based on individual and branch performance goals
• Total earning potential: upto $142,500
• Company vehicle
• Comprehensive benefits package including medical, dental, vision, and 401(k)
• Career advancement opportunities within a growing regional organization
• Paid training and ongoing professional development