Branch Manager: Lead Team, Drive Lending Excellence

OneMain Financial; Vancouver (WA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Health benefits

401(k) match

ESPP

Tuition reimbursement

PTO

Sick leave

Holidays

Volunteer time

Job summary

OneMain Financial Group is seeking a Branch Manager to lead a team focused on providing exceptional customer service and responsible lending options. You will conduct motivational meetings, lead training on operations, and manage compliance with regulations to drive branch performance.

The role emphasizes coaching, stakeholder collaboration, and talent development while maintaining adherence to company policies.

Qualifications

• Must have High School Diploma or GED.
• Experience leading a team and coaching others.
• Proven track record of meeting sales goals.
• Ability to obtain insurance licensing within 6 months where required.

Responsibilities

• Build a customer focused environment, ensuring all lending options are presented and modeling excellence in service.
• Conduct engaging meetings that motivate and align the team with branch goals.
• Manage training on branch operations, compliance and collections, providing real time coaching to ensure team members effectively apply their knowledge.
• Oversee collection activities, consulting with customers on overdue accounts and developing mutually beneficial solutions.
• Attract and cultivate high quality, diverse talent to build a strong team that aligns with OneMain values and goals.
• Provide actionable feedback to support team members growth and promote a culture of continuous improvement.
• Inspire high performance while ensuring adherence to policies and regulations.
• Prioritize and resolve issues efficiently, utilizing strategic thinking to adapt to challenges.
• Work closely with peers and management, remaining open to feedback and continuously seek professional growth.

Skills

Leadership and coaching

Sales goal attainment

Insurance licensing eligibility

Education

High School Diploma/GED

College degree

Job description

OneMain Financial Group is seeking a Branch Manager to lead a team focused on providing exceptional customer service and responsible lending options. You will conduct motivational meetings, lead training on operations, and manage compliance with regulations to drive branch performance.

The role emphasizes coaching, stakeholder collaboration, and talent development while maintaining adherence to company policies.