Branch Manager: Lead Service, Sales & Growth

TopLine Financial Credit Union; Circle Pines (MN); Presencial; USD 66.000 - 89.000; Jornada completa

Descripción de la vacante

TopLine Financial Credit Union in Circle Pines, MN, seeks a Branch Manager to lead retail banking operations and staff, drive sales and service excellence, and ensure compliance with credit union policies. This role requires a four-year degree in finance or business and at least five years of progressive leadership experience.

The ideal candidate will coach staff, utilize data for targeted initiatives, and promote TopLine as a strong community partner while maintaining high member satisfaction

Formación

• Four year degree in Finance, Business or equivalent.
• Minimum of five years’ experience, three in a supervisory capacity.
• Strong knowledge of branch operations.
• Excellent verbal and written communication skills.
• Detail oriented with organizational skills.
• Ability to travel between branch offices.

Responsabilidades

• Provide superior member service and model a positive leadership example; recommend policy changes to improve service and delivery systems.
• Analyze member demographics and product usage trends; use data for targeted sales initiatives.
• Promote TopLine as a responsible community partner by seeking opportunities to benefit the organization and neighborhoods served.
• Suggest pricing strategies and product design to increase the credit union’s competitive position.
• Demonstrate coaching and mentoring skills and maintain a professional image in the workplace.
• Maintain high morale through communication, recognition and training; ensure staff have tools to be successful and suggest system enhancements.
• Supervise all branch staff, including training, personnel documentation, scheduling, and hiring/discharging with management and HR approvals.
• Maintain knowledge of TopLine operations and lending functions; ensure compliance with state/federal regulations and bylaws.

Conocimientos

Verbal and written communication

Organizational skills

Project management

Detail oriented

Multi-tasking

Educación

Four year degree in Finance, Business

Descripción del empleo

TopLine Financial Credit Union in Circle Pines, MN, seeks a Branch Manager to lead retail banking operations and staff, drive sales and service excellence, and ensure compliance with credit union policies. This role requires a four-year degree in finance or business and at least five years of progressive leadership experience.

The ideal candidate will coach staff, utilize data for targeted initiatives, and promote TopLine as a strong community partner while maintaining high member satisfaction