Branch Manager — Lead Sales & Service (Bonus Eligible)

Airgas, Inc.; Cedar Rapids (IA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Bonus opportunities

No weekend work

Family benefits

401(k) match

Tuition assistance

Scholarship program

Paid holidays

Vacation & sick leave

Job summary

Airgas, Inc. in Cedar Rapids, IA is seeking a Branch Manager to lead daily store operations, drive sales and balance margins while upholding safety and service excellence.

You will build strong customer relationships, manage inventory, coordinate orders, and mentor a team of associates in a compliant retail environment. A proven leadership style and P&L awareness are essential for success.

Qualifications

• High school diploma or equivalent.
• Must operate in a drug-free workplace.
• Proven managerial experience in customer-facing ops with P&L and KPIs.
• People leadership with focus on growth, coaching, mentoring and development.
• Skilled at aligning complex customer relationships and supporting DC ops.
• Retail or industrial distribution background.
• Lift up to 50 lbs; up to 125 lbs with handling equipment.
• Proficient computer skills; eager to learn new digital tools.
• Ability to manage multiple priorities concurrently.
• Self-motivated with a focus on team success.
• Excellent verbal and written communication skills.

Responsibilities

• Build and maintain customer relationships, providing excellent service.
• Assist customers with product selection and technical support.
• Process orders accurately and coordinate timely product delivery.
• Monitor inventory levels and ensure adequate stock in the store.
• Prepare sales reports and analyze performance metrics.
• Resolve customer complaints and provide exceptional customer service.
• Maintain store operations and support merchandising efforts.
• Lead and supervise direct reports in alignment with organizational policies and applicable laws.

Skills

Managerial experience

P&L management

KPIs

People leadership

Customer service

Retail knowledge

Operations

Team coaching

Sales orientation

Budgeting

Education

High School Diploma

Bachelor Degree in related field

Tools

SAP

Job description

Airgas, Inc. in Cedar Rapids, IA is seeking a Branch Manager to lead daily store operations, drive sales and balance margins while upholding safety and service excellence.

You will build strong customer relationships, manage inventory, coordinate orders, and mentor a team of associates in a compliant retail environment. A proven leadership style and P&L awareness are essential for success.