Branch Manager: Lead Sales, Ops & Customer Success

Airgas; Richmond (IN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Tuition Assistance

Paid Holidays & Vacation

Job summary

Airgas is seeking a Branch Manager in Richmond, IN to oversee daily branch operations, sales development, and profitability while ensuring safety and high customer service. You will manage a team across Counter Sales, Warehouse, Drivers and Customer Service, align inventories with demand, and drive improvements in procedures and costs.

The role emphasizes leadership, budget awareness, and coordination with multiple departments; prior SAP and Office Suite experience is preferred and benefits are

Qualifications

• High School Diploma or GED required; higher degree preferred.
• Minimum five years in sales/distribution of gases, welding supplies, or similar industrial products.
• Two years of prior management/leadership experience.
• Strong customer service and leadership skills.
• Leadership: set standards, delegate, monitor progress and coach staff.
• Ability to work independently and under pressure to meet deadlines.
• Strong communication and problem-solving abilities.

Responsibilities

• Direct daily branch operations including safety, sales, warehousing and distribution.
• Lead a team of Counter Sales, Warehouse, Drivers and Customer Service staff.
• Monitor production schedules, timekeeping and inventory controls.
• Implement process improvements to boost efficiency and reduce costs.
• Oversee hard goods inventory and inter-branch transfers and cycles.
• Ensures showroom and warehouse appearance and operational efficiency.

Skills

Sales leadership

Customer service

Team management

Safety compliance

Communication

SAP experience

Google Suite

Microsoft Office

Education

High School Diploma or GED

Associate’s or Bachelor’s degree preferred

Tools

SAP

Google Suite

Microsoft Office

Job description

Airgas is seeking a Branch Manager in Richmond, IN to oversee daily branch operations, sales development, and profitability while ensuring safety and high customer service. You will manage a team across Counter Sales, Warehouse, Drivers and Customer Service, align inventories with demand, and drive improvements in procedures and costs.

The role emphasizes leadership, budget awareness, and coordination with multiple departments; prior SAP and Office Suite experience is preferred and benefits are