Branch Manager - Growth & Operations Leader

Airgas; Nashville (TN); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

401(k) with company match

Paid holidays and vacation

Parental leave

Tuition reimbursement

Job summary

Airgas Nashville Branch is seeking a Branch Manager to lead daily operations, drive sales, and maintain inventory and safety standards. You will mentor staff, support outside sales, and ensure accurate processing of financial transactions as part of a performance-driven team.

The role emphasizes cross-functional leadership, exceptional customer service, and adherence to regulatory requirements to deliver reliable service and growth for the branch.

Qualifications

• Previous management experience in a customer facing environment.
• Experience leading teams within a retail or industrial distribution environment.
• Ability to lift up to 75 lbs and occasionally up to 125 lbs with the aid of material handling equipment.
• Proficient computer skills and an interest in learning new digital tools.
• The ability to navigate multiple priorities concurrently.
• Self-motivated with a focus on contributing to the overall team's success.
• Excellent verbal and written communication skills to effectively act as a bridge between staff and management.

Responsibilities

• Oversee daily store operations to achieve or advance sales and margin goals.
• Promote sales, deliver excellent customer service, nurture inventory levels, and balance expenses through purchase supporting.
• Foster facility and staff alignment to safety and regulatory standards, empowering team members in providing efficient customer service.
• Provide professional customer service for all internal and external customers and call-in product, pricing, and technical inquiries.
• Support the outside sales team in nurturing existing client relationships and welcoming new business opportunities.
• Support the flow of accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits.
• Maintain the accuracy of back order, open order, and Purchase Order (PO) expedite reports.
• Cultivate and refine appropriate cylinder and hard goods inventory levels for the branch.
• Lead training for inside sales associates on product knowledge, policies, processes, safety.
• Conduct periodic performance reviews for branch associates and mentor staff.

Skills

Team leadership

Customer service

Communication

Multi-tasking

Job description

Airgas Nashville Branch is seeking a Branch Manager to lead daily operations, drive sales, and maintain inventory and safety standards. You will mentor staff, support outside sales, and ensure accurate processing of financial transactions as part of a performance-driven team.

The role emphasizes cross-functional leadership, exceptional customer service, and adherence to regulatory requirements to deliver reliable service and growth for the branch.