Branch Manager: Lead Growth, Teams & Customer Loans

Heights Finance Corporation; Plano (TX); On-site; USD 59,000 - 86,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) with company match

Paid Time Off

Tuition Reimbursement

Leadership Development Programs

Employee Assistance Program

Job summary

Heights Finance Corporation in Plano, TX is seeking a Branch Manager to lead daily operations, deliver outstanding customer service, and drive branch growth.

You will oversee loan processing, manage delinquencies, coach the team, and ensure efficient operations. The role offers a full-time schedule, a base salary of 59k–86k plus the company's benefits including PTO, medical, dental, 401(k) match, and bonus programs.

Qualifications

• Leadership and management experience with a focus on growth.
• Ability to guide customers and stakeholders through processes.
• Experience developing and coaching teams.
• Community impact through customer service or project support.
• History of career advancement and learning new challenges.
• Industry experience in consumer finance or banking preferred.

Responsibilities

• As a Branch Manager, drive branch growth with marketing plans and relationship building.
• Lead loan processes, oversee new and refinanced loans, ensure compliant service.
• Address delinquency with proactive, timely action.
• Be a hands-on leader, set standards for customer service and sales.
• Develop your team through coaching, mentorship, and career development.
• Manage performance and partner with Talent Acquisition for recruitment.
• Ensure efficient operations including scheduling, payroll, and expenses.

Skills

Leadership & Influence

Customer Guidance

Team Support

Community Impact

Career Development

Education

High School diploma or equivalent; associate or bachelor’s degree is a plus

Job description

Heights Finance Corporation in Plano, TX is seeking a Branch Manager to lead daily operations, deliver outstanding customer service, and drive branch growth.

You will oversee loan processing, manage delinquencies, coach the team, and ensure efficient operations. The role offers a full-time schedule, a base salary of 59k–86k plus the company's benefits including PTO, medical, dental, 401(k) match, and bonus programs.