Growth-Driven Branch Manager: Lead, Grow, Serve

Heights Finance Corporation

Bolivar (TN)

On-site

USD 52,000 - 79,000

Full time

4 days ago
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Benefits offered by this job

Paid time off
Medical insurance
Dental insurance
Vision insurance
401(k) with match
Tuition reimbursement
Leadership development

Job summary

Heights Finance Corporation in Bolivar, TN is hiring a Branch Manager to lead daily operations and deliver exceptional customer service for our consumer finance portfolio. You will drive branch growth, oversee loan processes, manage delinquency, and coach a high-performing team while upholding compliance and company standards.

This role requires 1-2 years of leadership experience and a commitment to developing others.

Qualifications

  • Demonstrated leadership/managerial experience.
  • Customer service and relationship-building skills.
  • Willingness to grow within the company and brand portfolio.

Responsibilities

  • Drive Branch Growth: Implement marketing plans, build business relationships, and manage daily operations to meet goals.
  • Lead Loan Processes: Oversee new and refinanced loans, ensuring compliance and delivering outstanding customer service.
  • Address Delinquency: Proactively manage delinquent accounts with urgency.
  • Be a Hands-On Leader: Set the standard for customer service and sales, addressing customer concerns with professionalism.
  • Develop Your Team: Coach, mentor, and develop staff for career growth and performance.
  • Manage Performance: Conduct evaluations and partner with Talent Acquisition for recruitment.
  • Ensure Efficient Operations: Handle scheduling, payroll, and expenses to ensure smooth branch operations.

Skills

Leadership
Career development
Customer guidance
Team support
Educational background
Industry experience

Education

High School diploma or equivalent
Associate or bachelor’s degree is a plus

Job description

Heights Finance Corporation in Bolivar, TN is hiring a Branch Manager to lead daily operations and deliver exceptional customer service for our consumer finance portfolio. You will drive branch growth, oversee loan processes, manage delinquency, and coach a high-performing team while upholding compliance and company standards.

This role requires 1-2 years of leadership experience and a commitment to developing others.

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