Branch Manager: Lead Growth, Service & Team Performance

Gulf Coast Bank & Trust; Metairie (LA); On-site; USD 80,000 - 105,000; Full time

Job summary

Gulf Coast Bank & Trust in Metairie, LA seeks a Branch Manager to direct and supervise staff and operations at the assigned branch, delivering quality customer service and promoting a positive bank image within the local community while achieving sales goals. You will maximize branch revenues, deposits and loans, oversee business development, develop staffs, and ensure compliance with policies and audits.

The role requires a four-year degree or 3–5 years of relevant branch operations and strong

Qualifications

• Four-year college degree or 3–5 years relevant branch operations and/or proven sales negotiation experience.
• Knowledge of Regulatory/Compliance laws, teller operations, consumer/commercial loans.
• Ability to work independently, maintain confidentiality, problem solve, supervise a team.
• General knowledge of banking products and various computer software (i.e. MS Office).
• Excellent customer service, written and oral communication, and presentation skills.

Responsibilities

• Maximizing branch revenues, deposits and loans and minimizing operating losses.
• Performs and holds staff accountable for business development within the branch, loan generation, and referrals to other lines of business (i.e. Mortgage, Wealth Management).
• Maintains and develops relationships with existing and potential clients by conducting calls.
• Deploys resources to optimize individual and team performance.
• Monitors employee activities to assist with problems, provide coaching, and take necessary actions to ensure work quality, exceptional customer service, and adherence to schedules.
• Ensures branch compliance with bank policies, procedures, and audit requirements.
• Prioritizes, manages, and communicates promotional campaigns and product initiatives.
• Represents bank in local community organizations.
• Performs general management duties, including hiring of staff, conducting performance evaluations, and promotions or terminations as necessary.
• Responsible for development of subordinate staff, estimating personnel needs, assigning work, and meeting completion dates and sales goals.
• Develops programs and reward systems to increase morale and reduce turnover.
• Identifies training needs and opportunities; develops and implements plan to meet needs.
• Performs additional duties as assigned.

Education

Four-year college degree

3–5 years relevant branch operations and/or proven sales negotiation experience

Tools

MS Office

Job description

Gulf Coast Bank & Trust in Metairie, LA seeks a Branch Manager to direct and supervise staff and operations at the assigned branch, delivering quality customer service and promoting a positive bank image within the local community while achieving sales goals. You will maximize branch revenues, deposits and loans, oversee business development, develop staffs, and ensure compliance with policies and audits.

The role requires a four-year degree or 3–5 years of relevant branch operations and strong