Branch Manager - Lead Growth, Service & Team Excellence

PNC Financial Services Group, Inc.; Saint Charles (MO); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical/prescription drug coverage

Dental and vision options

Life insurance

Disability protection

401(k) with match

Educational assistance

Wellness program

Paid time off and holidays

Employee assistance programs

Job summary

PNC Financial Services Group, Inc. seeks a Branch Manager in the Saint Charles, MO area to lead the St Charles branch. You will drive branch performance, coach the team, and deliver a differentiated customer experience in an omni‑channel environment.

You will manage risk, foster talent, and grow revenue through customer acquisition and ecosystem partnerships while maintaining regulatory compliance and strong operations controls.

Qualifications

• Experience leading a branch or frontline team.
• Strong knowledge of banking products and customer service.
• Ability to manage risk and ensure regulatory compliance.

Responsibilities

• Drive branch performance by planning and executing sales and service initiatives.
• Lead and develop branch team; onboard and coach staff for results.
• Deliver a differentiated client experience across in‑person and digital channels.
• Grow revenue through consumer and business customer activity and partnerships.
• Ensure risk management and adherence to policies and procedures.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented Competencies

Branch Banking Services

Delegation

Digital Awareness

Effective Communications

Managing Multiple Priorities

Sales Management

Education

No Degree

Job description

PNC Financial Services Group, Inc. seeks a Branch Manager in the Saint Charles, MO area to lead the St Charles branch. You will drive branch performance, coach the team, and deliver a differentiated customer experience in an omni‑channel environment.

You will manage risk, foster talent, and grow revenue through customer acquisition and ecosystem partnerships while maintaining regulatory compliance and strong operations controls.