Branch Leader: Growth, Coaching & Customer Experience

Fairygodboss; Saint Charles (MO); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

401(k) with match

Generous paid time off

Job summary

PNC is seeking a Branch Manager in Saint Charles, MO. Based in our St Charles branch, you will drive performance, coach staff, and lead partnerships to deliver superior customer experiences. You will manage risk, recruit and develop a high-performing team, and ensure compliance with policies in an in-office setting.

The role emphasizes consultative sales, community involvement, and effective problem resolution to make banking easy for customers.

Qualifications

• 5+ years of related experience with 2+ years in a supervisory role.
• No Degree required as per listing.
• Notary Public authorization may be required per state regulations.

Responsibilities

• Plan and execute branch priorities to drive performance, revenue and customer loyalty in an omni-channel environment.
• Lead sales processes to grow branch revenue and manage business banking through community engagement.
• Provide coaching to deliver a differentiated client experience and develop the branch team.

Skills

Accountability

Banking

Client Counseling

Customer Experience (CX)

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Tools

Notary Public

Job description

PNC is seeking a Branch Manager in Saint Charles, MO. Based in our St Charles branch, you will drive performance, coach staff, and lead partnerships to deliver superior customer experiences. You will manage risk, recruit and develop a high-performing team, and ensure compliance with policies in an in-office setting.

The role emphasizes consultative sales, community involvement, and effective problem resolution to make banking easy for customers.