Branch Manager: Lead Growth, Service & Compliance

Bbcnbank; Suwanee (GA); Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

Bank of Hope in Suwanee, GA is seeking a Branch Manager to lead the branch team in delivering exceptional customer service, meet sales goals, and oversee operations.

You will mentor staff, drive compliance, manage cash and risk, and strengthen community relationships while promoting banking products and digital tools.

The role requires seven years in banking with at least five in management, and a Bachelor’s degree or equivalent experience. Equal opportunity employer.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Minimum seven years of banking experience and at least five in a management role.
• Fluent English; Korean language preferred.
• Strong leadership, communication, and interpersonal abilities.
• In-depth knowledge of banking policies, regulations, and operations.

Responsibilities

• Lead branch team to deliver exceptional customer service and achieve sales goals.
• Oversee daily branch operations, ensuring compliance and risk management.
• Develop and implement sales strategies; grow new business and retain accounts.
• Coach, mentor, and develop staff; conduct regular performance reviews.
• Foster community relationships and promote bank products and digital tools.

Skills

Leadership

Organizational skills

Problem-solving

Communication

Interpersonal skills

Sales strategy

Banking policies

Banking systems

Korean language

English fluency

Education

Bachelor’s degree in accounting, business administration, or related field

Tools

Banking software

Office software

Job description

Bank of Hope in Suwanee, GA is seeking a Branch Manager to lead the branch team in delivering exceptional customer service, meet sales goals, and oversee operations.

You will mentor staff, drive compliance, manage cash and risk, and strengthen community relationships while promoting banking products and digital tools.

The role requires seven years in banking with at least five in management, and a Bachelor’s degree or equivalent experience. Equal opportunity employer.