Branch Manager: Lead Growth & Operations Excellence

The Terminix International Company Limited Partnership; Alpharetta (GA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Holidays

Job summary

The Terminix International Company Limited Partnership is seeking a Branch Manager to lead a district, coach the management team and ensure legendary customer experiences. This role drives growth, productivity and profitability while aligning with Rentokil standards.

You will interview applicants, plan staffing, delegate responsibilities, and implement programs across operations and service teams, with travel and on-call commitments as required.

Qualifications

• Bachelor’s Degree or equivalent combination of experience, education and training.
• 5–7 years Branch Manager or equivalent level experience.
• Strong attention to detail with a background in management, sales, training, relationship development and/or excellent customer experience.
• Experience analyzing financial reports in a complex, fast-paced environment.
• Willingness to travel and participate in a rotating on-call schedule for off-hours and weekends.

Responsibilities

• Develop the management team to achieve growth, productivity, and profitability goals of the Branch as well as deliver legendary customer experiences.
• Interview job applicants and select top candidates as well as monitor staffing needs.
• Plan, identify, communicate, and delegate key responsibilities and practices to the operations and service management team to ensure smooth flow of operations within the Branch.
• Drive the implementation of company programs and initiatives by motivating and supporting the management team within the district to develop and implement action plans that meet operational and organizational objectives.
• Review environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the operations and service management team to take action and achieve operational goals.
• Play a supporting and auditing role with operations, sales, and office leadership positions.

Skills

Management

Sales

Training

Relationship development

Customer experience

Financial analysis

Education

Bachelor's degree

Job description

The Terminix International Company Limited Partnership is seeking a Branch Manager to lead a district, coach the management team and ensure legendary customer experiences. This role drives growth, productivity and profitability while aligning with Rentokil standards.

You will interview applicants, plan staffing, delegate responsibilities, and implement programs across operations and service teams, with travel and on-call commitments as required.