Branch Manager: Lead Growth & Customer Experience

PNC Financial Services; West Palm Beach (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Life insurance

Disability protection

401(k) with company match

Paid time off

Job summary

PNC Financial Services in West Palm Beach, FL seeks a Branch Manager to drive performance, coach a high‑performing team and create a differentiated customer experience in an omni-channel setting.

Role emphasizes risk management, regulatory adherence and community engagement, with a focus on developing talent and ensuring operational excellence. Spanish speaking preferred and in-office work location.

Qualifications

• Roles at this level typically do not require a university/college degree but demand related experience and leadership.
• Strong leadership, coaching and people development capabilities are essential.
• Experience in branch banking and risk/compliance awareness is preferred.

Responsibilities

• Plan and execute branch priorities to drive revenue and customer loyalty.
• Lead and develop the branch team, ensuring a differentiated client experience.
• Oversee risk, compliance and operational controls in a complex environment.
• Cultivate eco-system partnerships and community involvement to grow share-of-wallet.

Skills

Branch Banking

Delegation

Digital Awareness

Effective Communications

Managing Priorities

Sales Management

People Management

Education

No Degree

Job description

PNC Financial Services in West Palm Beach, FL seeks a Branch Manager to drive performance, coach a high‑performing team and create a differentiated customer experience in an omni-channel setting.

Role emphasizes risk management, regulatory adherence and community engagement, with a focus on developing talent and ensuring operational excellence. Spanish speaking preferred and in-office work location.