Branch Growth & Customer Experience Leader

PNC Financial Services Group, Inc.; Lake Worth (TX); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with PNC match

Paid time off & holidays

Educational assistance

Job summary

PNC Financial Services Group, Inc. seeks a Branch Manager in Lake Worth, FL to lead all aspects of branch performance and drive revenue through consultative client interactions. The role emphasizes risk management, regulatory compliance, and a differentiated omni‑channel customer experience.

You will build and coach a high‑performing team, focusing on onboarding, development, and achieving sales targets. Bilingual Spanish is preferred to serve a diverse client base in a busy retail banking

Qualifications

• Experience in banking branch operations and leadership.
• Notary and background checks required for eligible candidates.
• Bilingual Spanish preferred, helpful for customer interactions.

Responsibilities

• Lead all aspects of branch performance and revenue growth.
• Develop and coach branch team members for high performance.
• Ensure risk, compliance, and controls are maintained across the branch.
• Deliver an omni‑channel customer experience and collaborate with ecosystem partners.

Skills

Banking

People Management

Sales Management

Customer Experience

Decision Making

Leadership

Education

No Degree

Job description

PNC Financial Services Group, Inc. seeks a Branch Manager in Lake Worth, FL to lead all aspects of branch performance and drive revenue through consultative client interactions. The role emphasizes risk management, regulatory compliance, and a differentiated omni‑channel customer experience.

You will build and coach a high‑performing team, focusing on onboarding, development, and achieving sales targets. Bilingual Spanish is preferred to serve a diverse client base in a busy retail banking