Branch Leader – Customer‑Centric Banking & Growth

PNC Financial Services Group, Inc.; Palm Springs (CA); On-site; USD 91,000 - 151,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision

401(k) with company match

Educational assistance

Paid holidays

Job summary

PNC Financial Services Group, Inc. is seeking a Branch Manager in Palm Springs, CA to lead branch performance and strategic initiatives. You will drive revenue, manage risk, and coach a high-performing team in an omni-channel banking environment.

The role emphasizes customer-centric consultative selling, ecosystem partnerships, and ensuring a differentiated client experience. Spanish language skills are preferred, and the position requires in-office work with no visa sponsorship offered.

Qualifications

• 5+ years of related experience, and at least 2 years of supervisory experience
• In lieu of a degree, a combination of education, certifications and experience may be considered
• Notary Public in the applicable state is required for this position
• Spanish speaking - preferred

Responsibilities

• Lead and manage branch performance planning and execution
• Drive revenue and customer loyalty through consultative interactions
• Provide risk management and compliance in a complex environment
• Build and coach a high-performing branch team
• Lead the branded sales process to achieve targets and loyalty
• Grow branch revenue via consumer and business customer acquisition
• Develop partnerships with ecosystem collaborators
• Ensure a differentiated client experience through tech-enabled engagement

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented Competencies

Branch Banking Services

Delegation

Digital Awareness

Effective Communications

Managing Multiple Priorities

Sales Management

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Branch Manager in Palm Springs, CA to lead branch performance and strategic initiatives. You will drive revenue, manage risk, and coach a high-performing team in an omni-channel banking environment.

The role emphasizes customer-centric consultative selling, ecosystem partnerships, and ensuring a differentiated client experience. Spanish language skills are preferred, and the position requires in-office work with no visa sponsorship offered.