Branch Manager: Lead Growth & Customer Experience

PNC Financial Services Group, Inc.; Michigan; On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid holidays & PTO

Job summary

PNC Financial Services Group, Inc. is seeking a Branch Manager based in Centerline, MI. The role focuses on leading all aspects of branch performance, driving revenue and customer loyalty through consultative interactions with clients, and delivering an omni-channel banking experience.

You will manage risk and build a high-performing team committed to exceptional customer service. The position emphasizes talent development, onboarding, coaching, and adherence to regulatory guidelines, with a

Qualifications

• Roles at this level typically do not require a university degree but require related experience or product knowledge to accomplish primary duties.

Responsibilities

• Lead all aspects of branch performance and drive revenue through consultative interactions with clients.
• Create a differentiated customer experience in an omni-channel environment and collaborate with ecosystem partners.
• Coach and develop branch team members and manage risk, compliance, and performance.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Branch Manager based in Centerline, MI. The role focuses on leading all aspects of branch performance, driving revenue and customer loyalty through consultative interactions with clients, and delivering an omni-channel banking experience.

You will manage risk and build a high-performing team committed to exceptional customer service. The position emphasizes talent development, onboarding, coaching, and adherence to regulatory guidelines, with a