Branch Manager: Lead, Develop & Serve Members

FAIRWINDS Credit Union; Lake Forest (IL); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

11 paid holidays

6% 401(k) match

$700 annual Health Savings Account"

Health, dental, vision insurance

Life insurance

Tuition assistance

Leadership development

Job summary

FAIRWINDS Credit Union is hiring a Branch Manager for the Sanford Lake Forest location. You will lead a branch team, ensure outstanding member service, and drive branch performance in daily operations, staff development, and community engagement.

The role emphasizes leadership, coordination of branch activities, and delivering financial freedom to members in a community-focused environment.

Qualifications

• Proven experience in bank or credit union leadership roles is preferred.
• Strong communication and interpersonal abilities are essential.
• Ability to lead and develop a branch team to meet goals and deliver exceptional member service.

Responsibilities

• Oversee all branch operations and daily activities to meet member and crewmember needs.
• Manage staffing, scheduling, training, and performance coaching for branch crew.
• Ensure service standards are consistently met and promote the FAIRWINDS Way.
• Drive cross-selling and business development to achieve branch goals and community impact.
• Monitor branch portfolio and participate in community outreach and events.

Skills

Leadership

Coaching

Team development

Customer service

Job description

FAIRWINDS Credit Union is hiring a Branch Manager for the Sanford Lake Forest location. You will lead a branch team, ensure outstanding member service, and drive branch performance in daily operations, staff development, and community engagement.

The role emphasizes leadership, coordination of branch activities, and delivering financial freedom to members in a community-focused environment.