Branch Manager: Lead a High-Impact Team in Traverse City

Modernistic Cleaning and Restoration; Traverse City (MI); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Bonus Program

Health Insurance

401(K) with Company Match

Paid Time Off

On Demand Pay

Employee Discounts

Job summary

Modernistic Cleaning and Restoration in Traverse City, MI is seeking a Branch Manager to lead a growing team of technicians. You will drive service excellence, coach staff, and ensure the Modernistic Way is followed across all jobs.

If you have 3+ years in management and a passion for customer delight, join our family-owned Michigan company and help deliver outstanding cleaning and restoration services while growing your career.

Qualifications

• 3+ years of management experience.
• 3+ years customer service experience.
• Experience and comfortability in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Commitment to outstanding customer service both internally and externally.
• Excellent written and verbal communication skills.
• Sales experience is a plus; Experience using Salesforce is a plus.

Responsibilities

• Lead, manage and hold team members accountable.
• Ensure all team members, fleet, facilities and grounds look their best.
• Develop your team's technical skills for all service offerings.
• Develop your team's customer service skills and ensure high standards of quality.
• Coach team members on consultative selling skills.
• Recruit new talent based on location needs.
• Manage safety processes, training, and compliance at your location.
• Facilitate team member onboarding, offboarding and promotions.

Skills

Management

Customer Service

Microsoft Office

Communication

Leadership

Sales support

Tools

Salesforce

Job description

Modernistic Cleaning and Restoration in Traverse City, MI is seeking a Branch Manager to lead a growing team of technicians. You will drive service excellence, coach staff, and ensure the Modernistic Way is followed across all jobs.

If you have 3+ years in management and a passion for customer delight, join our family-owned Michigan company and help deliver outstanding cleaning and restoration services while growing your career.