Branch Manager Intern — Retail Ops & Customer Growth

Clark Associates; Lancaster (Lancaster County); On-site; USD 16,531,000 - 24,797,000; Full time

Job summary

Clark Associates, Inc. is offering a Branch Manager Internship in a Lancaster County retail branch. The role emphasizes day-to-day operations, customer service excellence, and collaboration with sales, purchasing, and inventory teams to meet branch goals.

The internship focuses on relationship-building with customers, applying our TRS process, and hands-on experience with cashier duties, merchandising, and stock management to drive branch performance.

Qualifications

• Experience in a retail or branch environment preferred.
• Strong communication and relationship-building skills.
• Ability to analyze basic inventory information and stock levels.

Responsibilities

• Conduct business-to-business sales and customer service with a focus on building and developing relationships with our customer base.
• Execute on our proven TRS process: build brand awareness, assess customers’ needs, exceed expectations, and build loyalty.
• Perform basic cashier functions and load products into customer vehicles.
• Perform general store maintenance through cleaning and merchandising functions, restocking shelves and putting away incoming stock.
• Analyze basic inventory information to determine product availability and re-order status.
• Promote our private label brands to maximize TRS gross profit.
• Educate prospective customers on our competitive advantages (best people, best technology, and best price).
• Possess and maintain a thorough understanding of our website and educate customers on how to best utilize our Brick and Click business model.

Skills

Customer service

Sales

Inventory management

Merchandising

Job description

Clark Associates, Inc. is offering a Branch Manager Internship in a Lancaster County retail branch. The role emphasizes day-to-day operations, customer service excellence, and collaboration with sales, purchasing, and inventory teams to meet branch goals.

The internship focuses on relationship-building with customers, applying our TRS process, and hands-on experience with cashier duties, merchandising, and stock management to drive branch performance.