Branch Manager Intern: Retail Ops & Customer Growth

Clark Associates, Inc.; New Castle, Northern (DE, KY); Hybrid; USD 21,000 - 28,000; Full time

Job summary

The Restaurant Store is seeking a Branch Manager Intern to observe and participate in day-to-day operations at a Delaware branch. You will contribute to customer service excellence while supporting sales, purchasing, and inventory teams.

In this role you will learn how store processes, cash handling, merchandising, and stock replenishment drive overall store performance and customer satisfaction while you develop leadership and retail operations skills on a real-world internship.

Responsibilities

• Conduct business-to-business sales and customer service with a focus on building and developing relationship with our customer base
• Execute on our proven TRS process: 1) build brand awareness, 2) assess customer’s needs, 3) exceed expectations, and 4) build loyalty
• Perform basic cashier functions and loading products into customer vehicles
• Perform general store maintenance through cleaning and merchandising functions, while also restocking shelves and putting away incoming stock
• Analyze basic inventory information to determine product availability and re-order status
• Promote our private label brands to maximize TRS gross profit
• Educate prospective customers on our competitive advantages (best people, best technology, and best price)
• Possess and maintain a thorough understanding of our website and educate customers on how to best-utilize our “Brick and Click” business model

Job description

The Restaurant Store is seeking a Branch Manager Intern to observe and participate in day-to-day operations at a Delaware branch. You will contribute to customer service excellence while supporting sales, purchasing, and inventory teams.

In this role you will learn how store processes, cash handling, merchandising, and stock replenishment drive overall store performance and customer satisfaction while you develop leadership and retail operations skills on a real-world internship.